YOUR PLEASURE IS OUR PASSION
At Coconut Bay Spas, our pleasure is your passion. As the leading destination for leisure products in Thunder Bay, we pride ourselves on providing high-quality products and exceptional customer service. Our showroom features a wide range of products, including in-ground and above-ground pools, hot tubs, saunas, billiards, and games. Whether you're looking to create a relaxing oasis in your backyard or entertain friends and family with a fun day of pool games, we have everything you need to live your best life.
Our Products
At Coconut Bay Spas, we carry a wide range of products from top brands, including Arctic Spas, Trilogy Pools, Splash SuperPools, Goldline Controls, Canada Billiard, and more. We offer a variety of products to suit every taste and budget, from luxurious spas and saunas to fun and games for the whole family. Our knowledgeable staff is always happy to help you find the perfect product for your needs.
Our Services
In addition to offering a wide range of products, we also provide expert services to help you get the most out of your leisure products. Our team offers free hot tub filter cleaning, replacement parts for popular brands, and more. We understand that your products are an investment, and we're committed to helping you enjoy them for years to come.
About Us
At Coconut Bay Spas, we're passionate about providing exceptional customer service and helping our customers create their dream leisure spaces. Our showroom is designed to inspire and assist, with knowledgeable staff on hand to answer your questions and help you make informed decisions. We're proud to be the largest indoor showroom in Thunder Bay, and we're confident that you'll love shopping with us.
Get Started
Ready to start creating your dream leisure space? Browse our selection of products and services today, and let us help you make your dreams a reality. Don't forget to request a quote if you're interested in purchasing a spa or pool - we'd be happy to provide you with more information and answer any questions you may have.
Service and Staff
The service provided by Coconut Bay Spas and Pools has been a major point of emphasis for many customers. Some reviewers have praised the helpful and knowledgeable staff, who went above and beyond to assist with purchases and troubleshoot issues. For example, Amanda Collins had a mixed experience, with one salesperson being very helpful and another being rude and unaccommodating. In contrast, many other reviewers have consistently praised the friendly and knowledgeable staff, including Adam Durbin, Margaret Simpson, and Thomas Skoropad.
Product Selection
One area for improvement mentioned by some reviewers is the limited product selection available in-store. Joey Catanzaro mentioned that they wish there were more options available, as ordering online can be time-consuming and impractical. However, other reviewers have praised the variety of products and options available.
Reviews from Reviewers
Multiple reviewers have praised the excellent customer service and knowledgeable staff at Coconut Bay Spas and Pools, with many giving top marks for their overall experience. However, two reviewers have expressed disappointment with their interactions, with Amanda Collins having a mixed experience and John Stieh being unhappy with a special order that was not fulfilled as promised.
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