Business Details
Your Trusted Pool & Spa Experts in Thunder Bay
Coconut Bay Spas has established itself as Thunder Bay's premier destination for leisure products since introducing Arctic Spas and Trilogy Pools to the region. Our expansive indoor showroom features top-tier brands like SuperPools, Latham, Canada Billiard, and more, with expert guidance available at every stagefrom product selection to full installation and ongoing maintenance. We maintain most replacement parts in stock for popular brands and offer complimentary hot tub filter cleaning services to ensure lasting satisfaction.Our commitment extends beyond sales, treating every customer relationship as a lifelong partnership. With decades of combined experience in pool and spa installation, our team brings technical expertise and personalized service to every project, whether designing backyard oases or outfitting game rooms. We emphasize transparency in operations, maintaining high standards of workmanship backed by manufacturer warranties and proven performance records.
Services
In-Ground Pools
Above Ground Pools
Arctic Spas
Pool Maintenance
Sauna Installation
Water Testing
Spa Automation
Pool Excavation
Deck Equipment
Highlights and features
- We maintain Thunder Bay's largest indoor pool and spa showroom.
- We are the exclusive Arctic Spas dealer for the region.
- We keep most replacement parts in stock for popular brands.
- We offer complimentary hot tub filter cleaning services.
- Our team provides lifelong customer support beyond initial purchases.
Services
In-Ground Pools
We specialize in designing and installing customized in-ground pools tailored to individual backyard specifications. Our services include excavation planning, hydrostone tile installation, and integration of water features like vanishing edges. Clients receive comprehensive support from initial design consultations through final construction phases, with access to premium brands like Trilogy Pools and Latham Fiberglass Pools.
Arctic Spas
As Thunder Bay's exclusive Arctic Spas dealer, we provide all-weather spa solutions with year-round usability. Our offerings include installation of energy-efficient models featuring up to 61 therapeutic jets and advanced control systems. We handle complete setup processes including crane delivery and electrical connections while providing ongoing maintenance guidance for optimal performance.
Pool Maintenance
Our maintenance services cover chemical balancing, filter cleaning, and seasonal equipment adjustments for both pools and spas. We supply premium treatment products like Natural Chemistry solutions and Aqua Finesse cleaners while offering automated saltwater chlorination systems. Clients benefit from our stocked inventory of replacement parts for major brands to minimize service delays.
Above Ground Pools
We install durable above-ground pool systems featuring reinforced polyester membranes and galvanized steel supports. Our Splash SuperPool models offer hurricane-resistant construction with 20-year warranties. Installation services include site preparation guidance and optional decking solutions to create customized backyard layouts without excavation requirements.
Sauna Installation
We provide comprehensive sauna installation services for open-air, semi-enclosed, and fully enclosed configurations. Our offerings include Viking Cues game room integration and Z-Lite lighting solutions. Clients receive expert advice on space planning and material selection to create personalized wellness environments that complement existing pool areas.
Questions
What pool brands do you carry?
We offer Arctic Spas, Trilogy Pools, Latham Fiberglass Pools, and Splash SuperPools, along with Canada Billiard products and Z-Lite lighting solutions.
Do you provide installation services?
Yes, we handle complete pool and spa installations including excavation, electrical connections, and final setup processes for all product lines.
Are replacement parts available?
We maintain most replacement parts in stock for popular brands to ensure quick service and minimal equipment downtime.
What maintenance services do you offer?
We provide chemical balancing, filter cleaning, seasonal adjustments, and automated chlorination system maintenance for pools and spas.
Do you have a physical showroom?
Yes, we operate Thunder Bay's largest indoor pool and spa showroom at 504 Sixteenth Avenue for product demonstrations and consultations.
What warranty options exist?
Manufacturer warranties vary by product, with Splash SuperPools offering up to 20-year structural warranties on select models.
