Setting the standard for clean.
At ProStar Cleaning, we pride ourselves on being Calgary's most trusted cleaning services provider. Our commitment to excellence and dedication to delivering exceptional results have earned us a reputation as the go-to cleaning company for homes and businesses in the city. With a team of experienced and skilled cleaners, we strive to provide our clients with a seamless and stress-free cleaning experience.
Our Mission
Our mission is to set the standard for clean, providing our clients with a sparkling clean space that exceeds their expectations. We understand that a clean environment is not just about aesthetics; it's about health, safety, and peace of mind. That's why we're dedicated to delivering exceptional cleaning services that cater to the unique needs of our clients.
Our Services
We offer a wide range of cleaning services for homes and businesses, including:
- Recurring house cleaning
- One-time house cleaning
- Maid services
- Apartment and condo cleaning
- Cleaning for seniors
- Airbnb cleaning
- Seasonal cleaning
- Move-in and move-out cleaning
- Post-construction cleaning
- Carpet cleaning
- Commercial disinfection
- Office cleaning
Our team of experienced cleaners follows a thorough 89-point cleaning checklist to ensure that every aspect of your space is cleaned to perfection. From dusting and polishing to scrubbing and sanitizing, we leave no stone unturned to provide you with a sparkling clean space that you can be proud of.
What Sets Us Apart
At ProStar Cleaning, we pride ourselves on our excellent communication, efficient service, and attention to detail. We're committed to providing our clients with a personalized experience that meets their unique needs and exceeds their expectations. Our team is dedicated to delivering exceptional results, and we're confident that our cleaning services will exceed your standards.
Red Flags and Disappointing Experiences
Multiple reviewers have expressed their disappointment and frustration with ProStar's services. Several reviews highlight the company's tendency to subcontract work without informing clients, leading to additional charges and a lack of transparency.
Inaccurate Billing and Unscrupulous Practices
Reviewers have experienced issues with billing, including quadruple dipping and overlapping charges. Some have reported fraudulent charges, which the company initially admits were incorrect but refuses to correct. Others have been presented with inflated invoices for services not rendered.
Lack of Professionalism and Basic Knowledge
Some reviewers have expressed concerns about the company's lack of basic knowledge in areas such as electricity and restoration. One reviewer reported a serious electrical issue caused by the company's negligence, which could have resulted in a house fire.
Poor Communication and Follow-up
Reviewers have also experienced poor communication and follow-up from ProStar. Some have been left in the dark about the status of their work, and others have had to follow up multiple times to receive updates.
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