Business Details
Emergency
services
Your Trusted Healthcare Partner in Northwestern Ontario
Riverside Health Care is a fully accredited multi-site healthcare system serving the Rainy River District in Northwestern Ontario, Canada. Established to provide comprehensive medical services across 4.7 million acres, we operate through three primary facilities in Fort Frances, Emo, and Rainy River, serving over 20,000 residents. Our organization delivers emergency care, long-term residential services, outpatient programs, and community support initiatives with a commitment to accessibility and cultural sensitivity. We maintain partnerships with Indigenous communities to ensure safe, inclusive care environments and employ multidisciplinary teams across medical specialties.Our facilities include dedicated spaces for traditional healing practices and operate under strict quality assurance protocols. With 24/7 emergency departments and specialized transportation services, we prioritize patient-centered care through evidence-based practices and continuous service improvement. Our leadership team combines clinical expertise with administrative excellence to maintain our position as a regional healthcare leader.
Services
Emergency Services
Long-Term Care
Outpatient Services
Community Support
Diagnostic Imaging
Telemedicine
Indigenous Care Coordination
Mental Health Services
Transportation Support
Hospice Programs
Highlights and features
- We operate three fully accredited healthcare facilities across 4.7 million acres
- Our Indigenous Liaison coordinates culturally sensitive care and traditional practices
- 24/7 emergency services available at multiple locations
- Specialized transportation for medically stable patients and diagnostics
- Multidisciplinary mental health and addiction support teams
What people say
Culturally sensitive care
24/7 emergency services
Dedicated Indigenous Liaison
Specialized transportation
Community programs
Services
Emergency Services
Our 24/7 emergency departments at La Verendrye General Hospital and Rainy River Health Centre provide critical care for all ages. Emo Health Centre offers weekday urgent care. Triage prioritization ensures immediate attention for life-threatening conditions while maintaining OHIP-covered services for residents.
Indigenous Care Coordination
Specialized advocacy services include language translation, traditional ceremony coordination, and Elder connections. Our Indigenous Liaison and Care Coordinators ensure culturally safe environments across all facilities through dedicated ceremonial spaces and community partnerships.
Community Support Services
We operate Meals on Wheels, Adult Day Programs, and housing assistance initiatives. These services connect residents with nutrition resources, social engagement opportunities, and transitional housing support through partnerships with local community organizations across the Rainy River District.
Diagnostic Imaging
Our facilities offer comprehensive diagnostic imaging services including X-rays, ultrasounds, and specialized scans. These services support both inpatient and outpatient care with board-certified radiologists interpreting results across our multi-site healthcare system.
Mental Health & Addiction Services
24/7 crisis support through our toll-free line connects patients with multidisciplinary teams including psychiatrists and social workers. Outpatient counseling, addiction treatment programs, and community-based interventions address mental health needs across all age groups in Northwestern Ontario.
People
Henry Gauthier
President & CEO
CPA and CGA-certified executive with extensive healthcare leadership experience. Oversees strategic direction and operational excellence across Riverside Health Care's multi-site system while maintaining community partnerships and quality care standards.
Diana Harris
Chief Nursing Executive
Nursing leader responsible for clinical practice standards and patient care quality across all facilities. Focuses on evidence-based nursing practices and staff development programs to maintain high-quality healthcare delivery.
Christie Brown
Indigenous Liaison
Cultural advocate connecting Indigenous patients with traditional healing resources. Coordinates language translation services and ensures culturally safe practices across all healthcare interactions for First Nations and Mtis community members.
Questions
What emergency services are available?
La Verendrye Hospital offers 24/7 emergency care. Rainy River Health Centre provides 24-hour emergency services, while Emo Health Centre offers urgent care Monday-Friday 9am-5pm.
How do I access Indigenous cultural practices during care?
Our Indigenous Liaison and Care Coordinators arrange traditional ceremonies, smudging, and healer visits. Dedicated ceremonial spaces with ventilation systems are available at La Verendrye Hospital.
What outpatient services are offered?
We provide cardiac stress tests, chemotherapy, dialysis, diagnostic imaging, rehabilitation, and surgical services on outpatient basis across our three main facilities.
How do community support programs work?
Our programs include Meals on Wheels, Adult Day Programs, Congregated Dining, and housing support. We partner with local agencies to connect residents with health and wellness resources.
What mental health resources exist?
Crisis Response Service operates 24/7 at 1-866-888-8988. We offer counseling, addiction support, and multidisciplinary care including psychiatrists and social workers.
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