Beattie Pet Hospital in Stoney Creek has been providing compassionate and comprehensive care for pets since 1952. Founded by Dr. R. A. Beattie, our hospital has grown into a network of five locations across Ontario, dedicated to serving pet owners and their furry friends.
Our Services
At Beattie Pet Hospital, we offer a comprehensive range of services to cater to all your pet's healthcare needs. These include:
General Wellness & Care
- Routine vaccinations and wellness exams
- Pet health consultations and nutritional advice
- In-clinic laboratory testing
- Parasite control and flea & tick management
- Pet pharmacy and prescription diets
- Pet insurance consultations
Specialized Care
- Advanced surgical services for routine and emergency procedures
- Dental care for healthy teeth and gums
- Microchipping for identification and safety
- Pet imaging services for diagnostics and treatment
Dedicated Expertise
Our team of experienced veterinarians, technicians, and support staff are passionate about animals and driven by a deep commitment to providing exceptional client care. We are dedicated to building lasting relationships with our clients and offering transparent, individualized treatment plans for every pet.
A Legacy of Compassion
Throughout our decades of service, Beattie Pet Hospital has remained committed to:
- Providing compassionate and empathetic care for pets and their owners
- Maintaining open communication and client education
- Staying at the forefront of veterinary technology and advancements
- Advocating for responsible pet ownership and animal welfare
Join Us on Our Journey
Whether you are seeking preventive care, emergency treatment, or specialized services for your beloved pet, Beattie Pet Hospital is here for you. Contact us to schedule an appointment and experience the compassionate and comprehensive care that has made us a trusted name in pet healthcare in the Stoney Creek community and beyond.
Quality of Service and Care
Some reviewers experienced poor quality of service and care at Beattie's Animal Hospital. They reported being overcharged, receiving inadequate care, and having to deal with rude staff. For example, Rachel Kolenko's experience was particularly disturbing, as her brother's cat was sent home with excessive medication, and when she questioned it, she was told to wait until the manager was available.
On the other hand, some reviewers had positive experiences with Beattie's. Tricia Freeman's family has been taking their cat to the hospital for years and has always been satisfied with the services provided. They appreciate the hospital's 24-hour emergency services, curbside pick-up, and kind staff.
Communication Issues
Poor communication was cited as a major issue by several reviewers. For example, Kelly's sister was not provided with a detailed bill, and only received a debit slip. When Kelly questioned the bill, she was told to wait until the manager was available, and it took two visits to resolve the issue.
In contrast, Paris Valeri's experience was smooth, as she was able to get an appointment at short notice and received prompt and polite service.
Value for Money
Some reviewers felt that Beattie's was overpriced. Andrei A.'s experience was particularly frustrating, as he was charged $45 for a 30-second ear massage. He also felt that the vet prescribed inappropriate medication, and when he tried to discuss it with the staff, he was met with resistance.
Emergency Services
Beattie's Animal Hospital offers 24-hour emergency services, which was appreciated by some reviewers. However, Susanne Craig's experience was good, but she was surprised to still receive quality care on a holiday evening.
Conclusion
Overall, the reviews suggest that Beattie's Animal Hospital has some major issues with quality of service, communication, and value for money. While some reviewers had positive experiences, many others were unhappy with their experiences, citing overcharging, poor care, and rude staff.
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