Business Details
34 Years
experience
Your Destination for Designer Men's & Women's Clothing in Penticton
At Elliott Row, we are dedicated to providing a high-quality shopping experience for both men and women in Penticton and the surrounding Okanagan region. Established in 1992 and relocated to Penticton in 1995, we have remained family-run for over 28 years, fostering lifelong relationships with our customers. Our mission is to offer exceptional customer service while curating designer brands influenced by European fashion and tailored fits. We aim to create a relaxed environment where clients can enjoy a coffee or Okanagan wine while browsing, supported by expertly trained staff who ensure confidence in every purchase.Our services include alterations, made-to-measure suits, private shopping appointments, and personalized wardrobe consultations, catering to special occasions like weddings and graduations. We pride ourselves on being a cornerstone of Pentictons downtown core, blending tradition with modern style.
Services
Alterations
Made-to-Measure Suits
Private Shopping Appointments
Wardrobe Consultations
Formal Attire Rentals
Details
- Year established: 1992
Highlights and features
- We offer over 28 years of expertise in European-inspired fashion.
- Our staff provides personalized guidance for confident purchasing decisions.
- We specialize in made-to-measure suits and tailored alterations.
- We host in-store events and virtual shopping appointments for convenience.
- We prioritize customer relationships, turning clients into lifelong friends.
What people say
Exceptional customer service
European-inspired fashion
Personalized wardrobe consultations
Lifelong customer relationships
Relaxed shopping experience
Services
Made-to-Measure Suits
Craft bespoke suits tailored to your exact measurements and style preferences. Our expert tailors use premium fabrics to ensure a perfect fit and timeless design. Ideal for special occasions or professional wear.
Private Shopping Appointments
Enjoy one-on-one consultations with our stylists for personalized outfit selections. Available in-store or virtually via FaceTime/Zoom. Perfect for busy schedules or specific event needs.
Alterations
Precision alterations for purchased garments, ensuring a flawless fit. Services include hemming, resizing, and seam adjustments. Available for both in-store and online purchases.
Formal Attire Rentals
Rent high-quality formal wear for weddings, graduations, or galas. Options include tuxedos, evening gowns, and accessories. Reservations can be made online or by phone.
Virtual Shopping
Shop remotely with real-time assistance via FaceTime or Zoom. Our staff guides you through collections, sizes, and styles. Available for all product categories.
Questions
Do you offer international shipping?
We currently ship only within Canada. For urgent international needs, contact our team via phone for assistance.
What is your return policy?
Items must be returned within one week of receipt, unworn with tags attached. Sale items over 25% discount are final sale.
Can I order over the phone?
Yes, our staff can assist with phone orders. Contact us directly for personalized help with your purchase.
Do you provide alterations?
Yes, we offer alteration services for all purchased garments, including hemming, resizing, and seam adjustments.
Are virtual shopping appointments available?
Yes, schedule a FaceTime or Zoom consultation for real-time styling assistance from the comfort of your home.
How long does shipping take?
Orders typically arrive within 5–10 business days. Expedited shipping is available upon request for an additional fee.
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