Where nail care meets luxury, and style meets affordability.
At Royal City Fine Cars, we pride ourselves on providing an exceptional customer experience that sets us apart from other dealerships. Located in Guelph, Ontario, our team of experts is dedicated to ensuring that every interaction with us is a positive and memorable one.
Our Mission
Our mission is to build long-lasting relationships with our customers by providing a personal and transparent car-buying experience. We strive to understand our customers' needs and exceed their expectations by offering a wide range of high-quality vehicles, competitive pricing, and unparalleled customer service.
Our Services
At Royal City Fine Cars, we offer a variety of services to cater to our customers' needs. Whether you're in the market for a new or pre-owned vehicle, we have a vast inventory of cars, trucks, and SUVs from top manufacturers. Our knowledgeable sales team is always available to answer your questions and help you find the perfect vehicle that meets your lifestyle and budget.
Trade-in and Financing Options
We understand that trading in your current vehicle or exploring financing options can be a daunting task. Our experienced team is here to guide you through the process, ensuring that you receive the best possible deal. We also offer flexible financing options to make your dream vehicle more accessible.
Customer Reviews
We take pride in our customers' satisfaction, as evident from the numerous positive reviews and testimonials from our satisfied customers. Our customers appreciate our commitment to customer service, honesty, and transparency in every aspect of the car-buying process. We strive to maintain this high level of excellence, ensuring that every customer leaves our dealership feeling valued and satisfied.
Contact Us
If you're looking for a hassle-free car-buying experience, look no further than Royal City Fine Cars. Our friendly and knowledgeable staff is always available to answer your questions and address your concerns. Contact us today to explore our vast inventory, trade-in options, and financing options.
Get in Touch
Phone: 519-823-2277
Address: 10 Malcolm Rd, Guelph, ON N1K 1A9
Hours: Monday to Friday, 9:00 AM - 6:00 PM; Saturday, 9:00 AM - 5:00 PM; Sunday, Closed
Concerns with Brakes and Warranty
The reviews suggest that there may be issues with the brakes and warranty provided by Royal City Fine Cars. One reviewer, Dan Dickinson, purchased a 2015 Acura TLX from the dealership and eventually discovered that the brakes were in poor condition, with worn-out rotors and pads. Despite the dealership's claim that the brakes were in good condition, the reviewer was shocked to find that the rotors and pads needed to be replaced, at a cost of over $1,200. The reviewer expressed frustration and disappointment with the dealership's lack of transparency and customer service.
Mixed Experiences with Customer Service
While some reviewers had positive experiences with the dealership's customer service, others did not. Dan Dickinson's experience, for example, was marred by the dealership's poor communication and lack of transparency. However, other reviewers, such as Quinton King, Christian Tremblay, and Taylor Pearce, had positive experiences with the dealership's customer service, praising Sam, Oliver, and the team for their helpfulness, patience, and professionalism.
Safety Concerns
The reviewer Dan Dickinson also raised concerns about the safety of the vehicle he purchased, given the poor condition of the brakes and the fact that the dealership's service team apparently did not detect the problem during the safety inspection. This raises concerns about the dealership's attention to detail and commitment to ensuring the safety of their customers.
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