Transform Your Space with Our Unique Designs
Universal Glass Tech is a family-owned business that has been established since 1993. We take pride in our fine work and commissioned orders that we have produced over the past 18 years for a diverse clientele base. Our objective is to provide a vast selection of decorative glass, from standard stock to custom side lites and transoms, at an affordable and competitive price.
Our Services
At Universal Glass Tech, we offer custom hand-crafted door-lites or choose from our standard designs. Our artists can help you create a lasting impression that will last for years to come. We also provide a wide range of decorative glass units, including stained glass and wrought iron collections. Our experienced staff will work with you to bring your unique design to life. Whether you're looking for a standard stock item or a custom piece, we have the expertise and resources to make it happen.
Quality and Safety
At Universal Glass Tech, we prioritize quality and safety in every aspect of our business. Every decorative door lite that we produce is manufactured with safety tempered glass on both sides of the unit. Our frames are pre-caulked to ensure that there is no risk of water seepage into your home. We also offer a 5-year warranty against any seal failure on all of our products. Our commitment to quality and safety ensures that you can trust us to provide you with the best possible products and services.
Why Choose Us?
With over 18 years of experience in the decorative glass industry, we have established ourselves as one of Canada's leaders in the field. Our longevity and expertise, combined with our dedicated and knowledgeable staff, make us the go-to choice for anyone looking for high-quality decorative glass products. We pride ourselves on our commitment to providing exceptional customer service, and we will continue to encourage and support creative expressions in glass.
About Our Company
Universal Glass Tech is a family-owned company that has been established since 1993. We have produced over 500,000 decorative glass units, all sizes, shapes, and designs, for a diverse range of clients, including churches, synagogues, institutions, high-end residential, and commercial clients. Our goal is to provide the best possible selection of decorative glass that one may choose, from our standard stock items to our custom sidelites and transoms, at the best possible pricing.
Glass Replacement Experience
Timely and Affordable Service
Many reviewers praised the company for their timely and affordable service. They replaced windows and windshields in a short amount of time, and at a fair price. The communication was excellent, and the outcome exceeded expectations.
Personable and Responsive Staff
Reviewers mentioned that the staff was personable, friendly, and responsive. They were easy to work with, and the receptionist was friendly and professional.
Good Communication
Communication was a key aspect of the positive reviews. The company kept customers informed about the progress of the work, and were responsive to their needs.
Issues with Customer Service and Workmanship
However, some reviewers had negative experiences with the company's customer service and workmanship. They reported issues with cleaning glass adequately, poor workmanship, and unresponsive customer service. Some reviewers felt that the company was more concerned with making money than with providing good service.
Problems with Repairs and Follow-up
Some reviewers reported problems with repairs, such as windows not staying open, and difficulty in getting the company to follow up on issues. They felt that the company did not care about the customer, and only cared about making money.
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