Edge Marketing & Research

At Edge Marketing & Research, we are a customer contact management service provider based in Ontario, Canada, dedicated to providing our clients with a full range of marketing solutions that include inbound and outbound call services, live chat, digital advertising, and analytics. With over 20 years of experience in the industry, our team of professionals has been awarded the Consumers Choice award for Business Excellence in the Call Centre category.

Our Services

Our comprehensive suite of services is designed to help businesses like yours succeed in today's competitive market. Our outbound marketing services develop comprehensive demand generation campaigns utilizing our contact centre and digital advertising resources. Our market research services gauge opportunities by generating critical market information with surveys deployed by email or telephone. Our contact centre services engage with customers and products with our professional customer contact management centre, including inbound and outbound telephone and live chat agent services. Additionally, our digital advertising services create and deploy custom text and display ads for brand and inventory marketing. We also offer specialized services, such as web portals, dealer services, and union services, tailored to meet the unique needs of our clients.

Our Approach

We operate as a boutique organization that acts as an extension of your company. Your goals are our goals. We operate with a level of customization and flexibility that is unique in the industry. Our range of services and industry experience allows us to be very nimble and adapt to the ever-changing needs of our clients. We are dedicated to providing exceptional customer service, and our team of professionals is committed to delivering high-quality results that meet and exceed expectations.

What Sets Us Apart

With over 20 years of experience in the industry, we have developed a unique approach that sets us apart from other marketing agencies. Our team of professionals has been awarded the Consumers Choice award for Business Excellence in the Call Centre category, and we have handled over 10 million calls, completed over 5,000 projects, and consumed over 50,000 cups of coffee. Our commitment to excellence and our dedication to delivering exceptional results have earned us a reputation as a trusted and reliable partner for businesses like yours.