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Friendly Giant Window and Gutter Cleaning is a professional exterior cleaning company based in Victoria, BC. Established in 2010, we have been delivering superior quality results with a friendly service that puts customers first. We started from humble beginnings, with just a single Econoline truck and a cell phone, and have since grown to become a successful cleaning business serving Victoria and beyond. Our aim is to meet our customers' needs, not only when it comes to washing their buildings but also through exceptional customer service. As a result, a high percentage of our business comes from repeat customers and referrals.
Our philosophy is bringing a friendly, superior service that results in complete customer satisfaction. We strive to exceed our customers' expectations in everything we do. From the moment you contact us for a free estimate to the final cleaning, we work hard to ensure that you are completely satisfied with our service. Our team of technicians and office staff are all very friendly, capable, and extremely competent, and we provide continual training to ensure job safety, skilled service, and customer satisfaction.
Services Offered
At Friendly Giant, we offer a range of professional exterior cleaning services for both residential and commercial properties. These include:
- Window Cleaning: We provide a spotless finish for all your window cleaning needs. We believe in going above and beyond for our customers when it comes to their windows.
- Moss Removal: We offer a proven and eco-friendly two-step process for moss removal, which comes with a 2-year moss-free warranty.
- Gutter Cleaning: All of our gutter technicians are fully trained and qualified, and they work hard to ensure that the job is done to the highest possible standard.
- Commercial Cleaning Services: We offer cleaning services for strata complexes and apartment buildings, helping to keep your property clean and safe.
- Residential Cleaning Services: From window washing to gutter cleaning, we will professionally clean the exterior of your building in a safe and efficient manner.
We are proud to serve the local community and have sponsored a local softball team, the Riff Raff, the annual Fernfest community event, and the BC Children's Hospital Christmas tree competition at the Bay Centre. We also make an annual donation to Theatre Inconnu, a local Fernwood based theatre group.
At Friendly Giant, we are committed to delivering the best service in the industry. We welcome the opportunity to earn your trust by delivering you the best service in the industry.
Overview of Friendly Giant Window and Gutter Cleaning Services
Overall Satisfaction
All reviewers expressed high satisfaction with the services provided by Friendly Giant Window and Gutter Cleaning. They praised the company's responsiveness, professionalism, and quality of work.
Quality of Work
The reviewers were impressed with the excellent job done by the technicians, who were skilled, thorough, and respectful. The windows were left sparkling clean, and the gutters were cleared of debris.
Customer Service
The office staff were friendly, knowledgeable, and helpful in booking appointments and providing quotes. The company was responsive to requests and provided prompt communication.
Pricing
Many reviewers mentioned that the prices were competitive and reasonable, considering the high-quality service provided.
Additional Highlights
Some reviewers highlighted the company's ability to navigate challenging areas, such as lawns and flower beds, without causing damage. Others appreciated the option to schedule standing orders for regular cleanings.
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