Make your kitchen a part of the family
Who We Are
At ACF Surfaces, we are passionate about creating beautifully crafted custom countertops and sinks that transform spaces and bring families together. As a proudly Canadian-owned company with years of experience, we have established ourselves as a trusted name in the industry, providing high-quality services to our clients in Hamilton, Ontario. Our team of expert designers and craftsmen is dedicated to delivering exceptional results that exceed our clients' expectations.
Our Mission
Our mission is to provide our clients with exceptional custom countertop and sink design services that enhance the beauty and functionality of their homes. We strive to build long-lasting relationships with our clients by offering personalized support, innovative solutions, and unparalleled customer service. We believe that kitchens and bathrooms should be designed around what's truly important - family, food, and life - and we are committed to helping our clients achieve their vision.
Our Services
At ACF Surfaces, we offer a wide range of services to cater to our clients' unique needs. Our custom countertop design services include quartz countertops, solid surface countertops, and sink installation. We use only the finest materials and the latest techniques to create stunning spaces that are both functional and aesthetically pleasing. Our team of experts will work with you to understand your vision and preferences, and provide you with tailored solutions that meet your needs and budget.
What Sets Us Apart
What sets us apart from other custom countertop designers is our commitment to quality, our attention to detail, and our passion for creativity. We take the time to understand our clients' needs and preferences, and work closely with them to bring their vision to life. We are dedicated to providing exceptional customer service, and our team is always available to answer any questions or concerns our clients may have.
Overview of ACF Surfaces Customer Reviews
General Feedback
ACF Surfaces, a Canadian company, has received an overwhelmingly positive response from customers who have had their kitchen and bathroom renovations done by them. Most customers appreciated the excellent customer service, the variety of choices available, and the quality of the products and installations. Many customers mentioned the professionalism of the staff, particularly the owner Rick, and the team's commitment to ensuring customer satisfaction.
Customer Satisfaction
Many customers have expressed their satisfaction with the quality of the quartz and hard-surface counters installed in their kitchens, bathrooms, and laundry rooms. They appreciated the efficient installation process and the unseen seams that added to the overall aesthetic appeal. Several customers mentioned the company's willingness to correct any issues promptly, demonstrating their commitment to customer satisfaction.
Recommendations and Repeat Business
Due to their positive experiences, many customers have recommended ACF Surfaces to others and expressed their intention to return for future projects. They appreciated the honesty, professionalism, and quality of service provided by the company.
Areas for Improvement
One customer experienced a delay in getting a response regarding a warranty issue with a cracked quartz island, but it seems to be an isolated incident. Overall, the feedback is overwhelmingly positive, with customers praising the company's dedication to quality and customer satisfaction.
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