Okanagan Office Systems

At Okanagan Office Systems, we are dedicated to providing custom business solutions for your print, scan, and copy needs. As the Okanagan Local Authorized Ricoh Dealer, we have partnered with Ricoh to bring you the latest office system solutions for your copying, printing, scanning, faxing, and document management needs. Our team of experts takes the time to analyze and understand your print, copy, and document management needs, providing you with a solution that saves you time, money, and hassle.

Our Services

We offer a comprehensive range of services designed to meet the unique needs of your business. Our services include:

• Equipment: We offer all the print, copy, and scan equipment your business needs, as well as a wide range of collateral equipment to support your office system.
• Service: Our service is what makes us stand out; we strive to ensure that operating our equipment is seamless and stress-free for our clients.
• Document Management: Our document solutions offer paperless systems that streamline your office management and increase efficiency while reducing costs.

Our Process

At Okanagan Office Systems, we follow a comprehensive process to ensure that your business gets the solutions it needs. Our process includes:

• Business Analysis: Our sales team will work with you to conduct a comprehensive analysis of your current office systems, including current usage, time consumption, and cost.
• Custom Package: Based on the analysis, our highly experienced sales team will develop a custom quote designed to increase efficiency and save your business money.
• Delivery & Set-up: We are proud to offer prompt and professional delivery and installation of your new equipment, ensuring that your document solutions are practical for your business environment and efficient for your employees.
• Service: Streamlined efficiency with personalized service - that's what we aim to bring to each and every customer experience. Our ongoing technical support ensures the smooth functioning of your office system from the day it is installed onward.

What Makes Us Different

At Okanagan Office Systems, we pride ourselves on upholding a set of core values that begins the day you make an inquiry and continues all the way through your contract. We recognize that having a customer for life is much more important than making a "sale". That's why we place such a strong emphasis on what happens after the solutions are installed. We provide one point of contact and manage all internal communications and action items on behalf of the customer.

Customer Care

We recognize that having a customer for life is much more important than making a "sale". That's why we place such a strong emphasis on what happens after the solutions are installed. We provide one point of contact and manage all internal communications and action items on behalf of the customer. Our post-sales support is significant in depth and offers several layers of account, technical and functional support. There will be no extra charges for toner deliveries, invoicing, user training, network troubleshooting, or anything else that relates to the use of our products.