At Dyck's Pharmacists, we have been dedicated to serving the community since 1955, with four convenient locations in Kelowna offering a wide range of healthcare services. Our mission is to provide exceptional patient-centered care, meeting all your pharmacy needs while exceeding your expectations in terms of service, knowledge, and value.
Pharmacy Services
Our experienced and knowledgeable pharmacists are committed to delivering expert care, ensuring your medications are safe and effective. We offer the following pharmacy services:
1. Prescription Services: We offer a comprehensive prescription service, ensuring your medications are accurately dispensed and properly managed. Our pharmacists are always available to answer any questions you may have about your medications.
2. Compounding Services: We are proud to offer state-of-the-art compounding services, creating personalized medications tailored to your unique needs. Our certified compounding pharmacists are skilled in creating both sterile and non-sterile compounds, including customized dosages, flavored medications for children, and hormonal therapies.
3. Travel Clinic: Our certified travel health pharmacist can provide you with comprehensive travel consultations and vaccinations, ensuring your health and safety while traveling abroad.
4. Compliance Packaging: We provide medication compliance packaging for those clients who require it, making it easier for you to manage your medications and maintain your health.
5. Minor Ailment and Contraception Appointments: Visit the British Columbia Pharmacy Association website to learn how to book minor ailment and contraception appointments with our pharmacists.
Additional Services
At Dyck's Pharmacists, we strive to provide an extensive range of healthcare services. Additional services include:
1. Home Health Care: Our St. Paul location offers home health care services, providing medical supplies, equipment, and professional advice to support your health and well-being at home. Our certified compression stocking fitters are available to help you find the perfect fit, ensuring optimal comfort and effectiveness.
2. Medical Supplies: We offer a wide array of medical supplies at our St. Paul location, catering to your specific requirements and enhancing your quality of life.
3. Community Events: We actively participate in and sponsor community events, promoting health education and fostering strong relationships within the Kelowna area.
4. Weight Management: At Dyck's Pharmacists, we understand the importance of maintaining a healthy weight as we age. Our knowledgeable pharmacists can provide guidance and resources to help you manage your weight and improve your overall health.
5. Heart Health: Our pharmacists are dedicated to promoting heart health and can provide expert advice on maintaining a healthy heart, including lifestyle modifications and medication management.
Accessible and Convenient Locations
With four locations across Kelowna, Dyck's Pharmacists is easily accessible for all your healthcare needs. Our stores are located at:
- St. Paul Location & Compounding Lab: 1460 St. Paul Street, Kelowna, BC V1Y 2E6
- Springfield Location - Group One Medical Clinic: 1111 Springfield Road Kelowna, BC V1Y 8R7
- Pandosy Location: 3039 Pandosy Street Kelowna, BC V1Y 1W3
- Glenmore Location: #116 - 1920 Summit Drive Kelowna, BC V1V 3E9
We are proud to offer free prescription delivery at all our locations and free parking at select stores. To learn more about each location, please visit our Locations page.
Overview of Reviews
The overall sentiment of the reviews is overwhelmingly positive, with all reviewers giving 5-star ratings.
Customer Service
The reviews highlight the exceptional customer service provided by the pharmacy staff. Many reviewers praise the friendly and helpful nature of the staff, with some specifically mentioning the manager, Derek, and pharmacist, Alyssa. Reviewers appreciate the staff's willingness to go above and beyond to assist them, including helping with medication advice, finding specific products, and providing support.
Personalized Experience
Several reviewers mention the personalized experience they received at the pharmacy. Reviewers appreciate the staff's ability to make them feel valued and supported, with some mentioning that the staff consider them as clients rather than just customers.
Convenience
Some reviewers mention the convenience of the pharmacy, including close parking and a convenient location.
Products and Prices
Reviewers are satisfied with the prices of products and services offered by the pharmacy. Some also mention the wide range of gifts and knick-knacks available.
Pharmacists and Staff
The pharmacists and staff are consistently praised for their knowledge, expertise, and friendly demeanor. Reviewers appreciate the advice and guidance provided by the pharmacists, which has helped them better understand their medication and health.
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