Creating Beautiful and Healthy Smiles, One Patient at a Time.
At The Fireplace Hut, we pride ourselves on being the premier destination for all your fireplace needs in Prince Albert and the surrounding areas. With over 15 years of experience in the industry, we have established ourselves as a trusted and reputable business, dedicated to providing our customers with top-notch products and exceptional service.
Our Story
Our journey began in 2004, with a passion for fireplaces and a commitment to providing our customers with the best possible solutions for their heating needs. Over the years, we have grown and expanded our business, becoming one of the leading fireplace retailers in the region. Our team of experts is dedicated to providing our customers with personalized service, taking the time to understand their unique needs and finding the perfect solution for their home.
Our Services
At The Fireplace Hut, we offer a wide range of services designed to meet the needs of our customers. Our team of certified technicians is equipped to handle all aspects of fireplace installation, maintenance, and repair. From gas fireplaces to wood-burning stoves, electric fireplaces, and pellet stoves, we have the expertise to install and service them all.
Our maintenance services include our special Gas Fireplace Tune-up Special, which includes a thorough cleaning of the glass with ammonia-free cleaner, removal and cleaning of logs, checking of glass and door gaskets for leakage, checking of gas pressure, adjusting the flame, changing batteries if applicable, inspecting the vent terminal, and checking the burner for blockages. This comprehensive service is designed to ensure your fireplace is running at peak performance and efficiency.
We also offer WETT inspections, chimney cleaning, and repair services, as well as financing options to make your fireplace dreams a reality.
Our Products
Our showroom features a vast selection of premium fireplace products from leading manufacturers. We offer a wide range of fireplaces, stoves, and accessories, including gas fireplaces, wood-burning stoves, electric fireplaces, pellet stoves, outdoor fireplaces, barbecues, chimneys, and vents. We also carry a variety of maintenance products and accessories to keep your fireplace running smoothly.
Our Commitment
At The Fireplace Hut, we are committed to providing our customers with exceptional service, competitive pricing, and top-quality products. We strive to exceed our customers' expectations, and our team of experts is dedicated to ensuring that every interaction with our business is a positive one.
Visit Us Today
If you're looking for a new fireplace or stove, or simply need maintenance or repair services, we invite you to visit our showroom in Prince Albert. Our friendly and knowledgeable staff would be happy to assist you in finding the perfect solution for your home. Contact us today to schedule an appointment or to learn more about our products and services.
Overall Experience
The majority of customers have had positive experiences with the staff, highlighting their friendliness, professionalism, and knowledge. However, there have been a few negative comments, particularly regarding after-sales support and the quality of installation.
Customer Service
The staff has been described as awesome, friendly, and professional, with customers appreciating their prompt responses and helpfulness. One customer noted that the staff was highly knowledgeable about the products, making it easier for them to make a decision.
Product Quality and Installation
While the quality of the fireplaces and stoves has generally been well-received, there have been issues with the installation. One customer reported water leakage through their roof after installing a stove, which was not addressed by the company. Another customer noted that the installation was not properly sealed and flashed, leading to water damage.
After-Sales Support
A couple of customers have expressed dissatisfaction with the after-sales support, stating that their concerns were not addressed and that they felt abandoned after making a significant purchase.
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