Relax, We've Got You Covered - From Docking to Delight!
At Ship Shape Laundry & Dry Cleaners, we have been proudly serving the Halifax Regional Municipality (HRM) for over 45 years. Our commitment to providing top-notch commercial laundry solutions, dry cleaning, alterations, and clothing repairs has earned us a reputation as one of the most trusted and reliable businesses in the region.
Our Story
Our journey began over four decades ago, when we first started providing commercial laundry services to ships, restaurants, and hotels in the HRM. Since then, we have expanded our services to include dry cleaning, alterations, and clothing repairs, catering to the needs of individuals, families, and businesses alike. Our team of skilled professionals is dedicated to delivering exceptional service, ensuring that our customers receive the highest quality results, every time.
Our Services
At Ship Shape Laundry & Dry Cleaners, we offer a wide range of services designed to meet the diverse needs of our customers. Our commercial laundry services include 24-hour pickup and delivery, ensuring that our customers can rely on us to meet their deadlines. We also provide expert dry cleaning, clothing alterations, and clothing repairs, including specialized services such as wedding gown cleaning and preserving, leather and suede cleaning, and drapery cleaning.
Why Choose Us
What sets us apart from other laundry and dry cleaning services is our unwavering commitment to quality, affordability, and customer satisfaction. We pride ourselves on our prompt and reliable service, ensuring that our customers can trust us to get the job done on time, every time. Our team of skilled professionals is dedicated to providing exceptional service, and our state-of-the-art equipment ensures that every item is cleaned to perfection.
Our Locations
We have several locations throughout the HRM, including Halifax, Bedford, Sackville, and Fall River, making it easy for our customers to access our services. Our main location in Dartmouth is conveniently situated at 537 Pleasant Street, and we can be reached by phone at 902-466-2188 or by email at info@shipshapedrycleaners.ca.
Our Promise
At Ship Shape Laundry & Dry Cleaners, we promise to provide our customers with exceptional service, quality results, and competitive pricing. We are committed to building long-term relationships with our customers, and we strive to exceed their expectations with every interaction. Whether you're a busy professional, a family on-the-go, or a business owner looking for reliable laundry and dry cleaning services, we invite you to experience the Ship Shape difference.
Quality Control Issues at Ship Shape
Reviews from multiple customers reveal a pattern of poor service, quality control issues, and lack of accountability at Ship Shape. The dry cleaning service is criticized for damaging valuable clothing, including a white wool coat that turned gray, and a pair of jeans that were altered incorrectly.
Lack of Accountability and Deflection of Blame
Customers report that the owners and managers at Ship Shape are unresponsive to complaints and refuse to take responsibility for the damage caused. Instead, they deflect blame onto the customer, the manufacturer, or even try to make excuses. This lack of accountability has led to lost customers and negative reviews.
Poor Service and Unprofessional Attitude
The reviews also highlight poor service and an unprofessional attitude from the staff. A customer was met with a dismissive tone and a lack of empathy when trying to resolve issues with their clothing. Another customer was told to return their damaged coat to the store where it was purchased, rather than taking responsibility and offering a solution.
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