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32 Years
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Emergency
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Your Trusted Travel Partner for Tailored Experiences
Tierone Travel is a Canadian-owned and operated boutique host agency with over two decades of experience in crafting personalized travel solutions. Our consultants possess decades of industry expertise and have cultivated respected relationships with top-tier global suppliers. Recognized as a Top Ensemble Performer within an international network of 850+ professional travel agencies, we prioritize quality service and tailored experiences. Our team specializes in luxury accommodations, cruise benefits, and exclusive cultural encounters, ensuring clients receive unparalleled pampering. With a focus on corporate travel management and vacation planning, we combine industry knowledge with a commitment to client satisfaction.

Our specialists handle complex logistics, negotiate competitive rates, and provide 24/7 support for unexpected travel challenges. Through partnerships with leading travel organizations, we deliver customized experiences that exceed expectations. Our dedication to excellence has earned us numerous client testimonials praising our problem-solving abilities and personalized service. As a multi-award-winning agency, we maintain strong connections across diverse destinations to ensure every journey is seamless and memorable.
Services
Corporate Travel Management Luxury Vacation Planning Adventure Travel Destination Weddings Family Vacations Cruise Packages Incentive Travel Solo Travel Cultural Experiences Group Tours
Details
  • Year established: 1994
Highlights and features
  • Our consultants have decades of industry experience across 850+ global destinations
  • We provide 24/7 personalized support for travel emergencies and last-minute changes
  • Recognized as Top Ensemble Performer in international travel agency network
  • Specialists negotiate exclusive perks like hotel credits and cruise upgrades
  • Proven track record handling complex corporate group travel logistics
What people say
Go above and beyond Quick responses Problem-solving expertise Personalized attention Travel rockstars
Services
Corporate Travel Management
Our certified specialists handle corporate travel logistics with negotiated rates, policy compliance, and risk management. We provide 24/7 support for business travelers while ensuring cost savings through industry partnerships. Our team manages group events, incentive programs, and luxury corporate retreats globally.
Luxury Vacation Planning
We create bespoke luxury experiences with exclusive perks like private villa rentals, spa credits, and VIP event access. Our consultants leverage supplier relationships to secure upgrades and unique cultural encounters. Every itinerary combines comfort with authentic destination experiences tailored to client preferences.
Adventure Travel
Specialists design immersive adventure itineraries featuring activities like Inca Trail hiking and Mongolian nomadic stays. We arrange guided expeditions to remote locations with safety-focused logistics. Our network ensures access to unique cultural experiences beyond typical tourist routes.
Destination Weddings
We coordinate all aspects of destination weddings including venue selection, vendor management, and guest travel logistics. Our specialists handle legal requirements and create customized itineraries for pre-wedding events. Partnerships ensure preferred pricing at top-tier venues globally.
Cruise Packages
Our experts book ocean and river cruises with exclusive benefits like onboard credit and stateroom upgrades. We offer hosted sailings with premium lines including Regent and Silversea. Our service includes pre- and post-cruise land extensions and specialized itineraries for solo travelers.
People
Shelley Ewing
President / Director
With over 40 years in travel, Shelley founded Tierone Travel in 1994 after managing a safari lodge in Zambia. Her expertise spans luxury travel and destination weddings, with particular passion for African safaris and cultural experiences.
Shelley Parry
General Manager
Bringing 25 years of industry experience, Shelley focuses on sales growth and agent development. Former franchise owner expertise informs her approach to travel consultant training and supplier relationship management across global markets.
Randa Nemish
Finance Manager
With 40+ years in travel finance, Randa oversees accounting operations and industry compliance. Her career spans travel consulting to agency management, providing comprehensive understanding of financial logistics in international travel operations.
Anita Stefanyk-Malo
Travel Specialist
Recognized for Caribbean expertise, Anita creates customized vacation packages with attention to detail. Clients praise her proactive problem-solving and insider knowledge of hidden-gem destinations across multiple continents.
Warren Robinson
Travel Consultant
Specializing in complex travel logistics, Warren receives consistent client acclaim for resolving booking challenges. His 20+ years of experience include handling last-minute itinerary changes and emergency rebookings globally.
Questions
How do I get emergency travel assistance after hours?
Contact our main line 403-216-2450 - specialists like Warren Robinson provide 24/7 support for urgent travel issues including rebooking stranded travelers.
What travel styles does Tier One specialize in?
We handle corporate travel, luxury vacations, adventure expeditions, destination weddings, family trips, and cultural experiences across 850+ global destinations.
Can you help with complex multi-destination bookings?
Yes, specialists like Anita Stefanyk-Malo create seamless itineraries combining multiple hotels, transfers, and excursions across international locations with attention to detail.
Do you offer exclusive travel perks?
As Top Ensemble Performer agency, we secure hotel credits, cruise upgrades, and VIP access unavailable through standard booking channels for added value.
How are corporate travel costs managed?
Our certified specialists implement policy compliance while negotiating rates, tracking expenses, and securing discounts to optimize business travel budgets effectively.
What destinations have specialized expertise?
Consultants maintain destination-specific knowledge in areas like Caribbean resorts, European cultural tours, African safaris, and Asian adventure travel with local contacts.