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At Tier One Travel, we are a boutique host agency dedicated to providing our clients with exceptional travel experiences. With a team of experienced travel consultants, we have earned a reputation for our attention to detail, flexibility, and personalized service. Our consultants have decades of experience and knowledge, ensuring that your travel needs are met with utmost quality.
Our Expertise
As a Canadian-owned and operated agency, we have established strong relationships with top suppliers worldwide. This allows us to offer a wide range of travel options, from luxury vacations to adventure getaways. Our expertise covers various travel styles, including art and culture, adventure, business and corporate, cruise, family groups, LGBTQ+, romantic, and sun/beach weddings.
Our Services
At Tier One Travel, we offer a range of services to cater to your unique travel needs. Whether you're looking for a relaxing vacation or an adventure-filled getaway, we're here to help. Our services include:
- Vacation Services: We offer a wide range of vacation options, from romantic getaways to family vacations.
- Corporate Services: Our experienced consultants can assist with corporate travel, event planning, and meeting management.
- Travel Styles: We offer customized travel experiences that cater to your interests and preferences.
- Travel Destinations: From Africa to South America, our experts can help you plan your trip to any destination around the world.
Our Consultants
At Tier One Travel, we're proud of our team of experienced and knowledgeable consultants. With decades of experience and a passion for travel, our experts are dedicated to making your travel dreams come true. From Susan Melin and Tracy Mcginnis to Anita Stefanyk Malo and Tara Sparshu, our consultants are dedicated to providing exceptional service and ensuring that your travel experience is truly unforgettable.
What Our Clients Say
We're proud of the positive feedback from our satisfied clients, who appreciate our dedication to their travel needs. Here's what some of our clients have to say:
- "Tier One is a fantastic travel agency. They've helped me plan several trips and have always gone above and beyond to ensure that everything is perfect." - Shay Heron
- "Working with Monica Hillis has been a pleasure. She always goes above and beyond to ensure that my travel needs are met." - Erin Michelle
- "Beth Beier has been working with our company for over 20 years. She's always been a pleasure to work with, and her knowledge of international travel is unmatched." - Jeannine Gardai
- "Anita is a fantastic travel agent. She's always responsive, knowledgeable, and helpful. I would highly recommend her to anyone looking for a stress-free travel experience." - Serena Webber
Faulty Service and Unprofessionalism
The reviews for Tier One Travel reflect a mix of positive and negative experiences. While some customers had excellent service and seamless transactions, others faced significant issues with communication, professionalism, and even legal issues.
Some reviewers experienced poor customer service, with agents being unhelpful or even mean. For example, Mzungu Mwamba had a negative phone experience, and Jess W. had issues with a group booking that was altered without consent. Nancy T. had the itinerary of her trip changed without her authorization and was charged nearly $500 without her knowledge or consent.
On the other hand, some reviewers had great experiences with Tier One Travel. Tanis Abuda had a hard time finding the office but was helped promptly when they arrived. John Gordon and Pat Nichol praised the company for going above and beyond to assist them with their trips. Starkie S. had excellent relationships with their travel agent, Irene Z., who found solutions to itinerary issues and saved them money.
Conclusion
Tier One Travel has a mixed reputation, with some customers having excellent experiences and others facing significant issues.
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