Tennis For All. Tennis For Life.
At Vinylbilt, we take pride in being one of the leading window manufacturers in Canada, with a strong reputation built on over 45 years of dedication to quality, innovation, and customer satisfaction. We believe that vinyl windows shouldn't just look impressive, they should also perform impressively, providing reliable comfort and energy efficiency for decades to come.
Our commitment to excellence is reflected in our wide range of beautifully designed interior and exterior design options, expertly engineered to meet the unique needs of our customers. From casement and awning windows to patio doors, double hung and single hung windows, and custom shapes, our products are built to last, with an industry-leading lifetime warranty on glass, hardware, and vinyl components.
Our Mission
At Vinylbilt, our mission is simple: to enhance the beauty and comfort of your home with high-performance windows and doors that exceed your expectations. We strive to innovate and adapt to change, investing in the latest technologies and techniques to ensure that our products meet the evolving needs of our customers. Whether you're a homeowner, builder, or renovation expert, we're dedicated to providing you with the best possible products and service, backed by our commitment to excellence and customer satisfaction.
Our History
Our history dates back over 45 years, with a team of talented professionals who have been instrumental in shaping our company into the industry leader it is today. While ownership has changed over the years, many of the same experts who have driven our success remain with us, dedicated to continuing our legacy of quality, innovation, and customer satisfaction.
Our Services
At Vinylbilt, we offer a comprehensive range of services to support our customers every step of the way. From product selection and installation to warranty and maintenance, we're committed to providing you with the best possible experience. Our team of experts is always available to answer your questions, provide guidance, and ensure that your needs are met with prompt and professional service.
General Satisfaction and Quality of Service
Most customers are extremely satisfied with the service provided by Vinylbilt Windows, praising their commitment to honoring lifetime warranties, quick responses, and professional technicians. The quality of service is consistently described as excellent, with efficient and personable technicians who take care of issues promptly.
Warranty and Maintenance
A significant portion of the reviews highlight the company's dedication to honoring warranties, replacing defective windows and doors quickly and efficiently. However, a few customers did experience issues with warranty coverage, citing changes in ownership and resulting liabilities.
Technician Performance
Technicians are frequently mentioned as being courteous, professional, and efficient in their work. They are praised for being on-time, respectful of customers' homes, and thorough in their inspections and repairs.
Issues and Concerns
Some customers experienced difficulties with warranty coverage, specifically regarding changes in ownership and resulting liabilities. A few instances of poor communication and no-shows were also reported, leading to frustration and dissatisfaction.
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