Who we are
Oxford Property Management is a trusted and reliable landscaping and swimming pool installation company serving the communities of Tillsonburg, London, Ingersoll, Woodstock, Delhi, Aylmer, and surrounding areas in Southern Ontario. Established in 2003, we pride ourselves on delivering exceptional customer service, exceeding expectations and transforming outdoor spaces into beautiful and functional areas.
Our Mission
Our mission is to cultivate long-lasting relationships with our clients by exceeding their expectations through personalized attention, meticulous planning, and precision execution. We strive to understand each client's unique needs and deliver tailored solutions that enhance their outdoor living experiences.
Our Services
Our comprehensive services include:
Landscaping
- Landscape design and consultation
- Plantings and sod installation
- Hardscaping (patios, walkways, retaining walls)
- Feature lighting and water features
- Ongoing maintenance and care
Swimming Pools
- Design and installation of fiberglass pools
- Pool maintenance and cleaning
- Pool equipment installation and repair
- Consultation on pool safety and maintenance
Outdoor Living
- Design and installation of outdoor kitchens and dining areas
- Design and installation of patios, walkways, and retaining walls
- Installation of fire features and lighting solutions
- Creation of outdoor living spaces that seamlessly integrate with the surrounding landscape
Our Values
Our values guide our actions and ensure we deliver exceptional customer experiences:
- Integrity: We conduct our business with honesty, transparency, and accountability.
- Client-focus: We prioritize understanding client needs and delivering personalized solutions.
- Expertise: We maintain a team of skilled professionals with extensive knowledge and experience.
- Quality: We use high-quality materials and craftsmanship to ensure lasting beauty and functionality.
- Passion: We are driven by a genuine love for exceeding expectations and creating outdoor spaces that clients can enjoy for years to come.
Join us on your journey to create your dream outdoor space. Contact us today for a free consultation and let's make it happen!
Overall Experience
The reviewer had an exceptional experience with Oxford Property Management, praising the contractor Tony and the owner Teunis for their fairness, reasonableness, and honesty.
Project Details
The reviewer had a fiberglass pool installed in their backyard, along with a paver walkway and armorstone retaining wall. They were impressed with the communication during the planning phase and appreciated Tony's patience with their requests for changes to the design.
Quality of Work
The reviewer was thoroughly impressed with the final product, stating that the end result was "fantastic." They also appreciated that Oxford Property Management stood behind their work and rectified any issues that arose after the project was completed.
Customer Service
The reviewer praised the company's customer service, stating that they were responsive to concerns and rectified issues promptly. They were also impressed that the company went above and beyond by repairing their fence, which was damaged by high winds, at a fair price.
Minor Issues
The only minor issue mentioned was a temporary communication breakdown during the peak of the season, which was resolved with a phone call.
Conclusion
The reviewer would choose Oxford Property Management again and highly recommends them for their hard work, attention to detail, and commitment to customer satisfaction.
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