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Who we are
T&L Adjusters Ltd. is a full-service, independent adjusting firm serving the entire province of Alberta and the Northwest Territories. Founded on integrity, experience, and expertise, we have been proudly serving clients for over four decades. Our team of skilled and dedicated adjusters are committed to providing personalized and comprehensive solutions for all your insurance claims.
Personal Lines
- Automobile: From minor fender benders to major collisions, our experienced team can handle all your automobile-related claims efficiently and professionally.
- Property: Whether it's fire, water damage, hail, wind damage, or any other property concern, we have the expertise to guide you through the process and ensure fair compensation.
Commercial Lines
- Auto: Our skilled adjusters can address all aspects of commercial auto losses, including property damage and downtime claims.
- Property: We handle property claims for businesses of all sizes and industries, ensuring accurate assessment and timely payment.
- Liability: Our experienced team can investigate and assess liability claims, ensuring appropriate compensation for victims of negligence.
Our Commitment
At T&L Adjusters Ltd., client satisfaction is our top priority. We prioritize open communication, thorough investigations, and a meticulous claims assessment process. Our dedicated adjusters work collaboratively to ensure a smooth and efficient experience for our clients.
Our Team
Our team of experienced adjusters boasts a diverse range of expertise in various lines of insurance. Their unwavering dedication, professionalism, and client-centric approach have been the cornerstone of our success.
Our History
Founded in 1980 by Dave Dobie and Bud Townsend, T&L Adjusters has evolved into a leading insurance adjusting firm in Alberta. Over the years, we have built strong relationships with clients and insurance companies alike, based on trust and mutual respect.
Our Values
Our core values guide our actions and decision-making:
- Client Satisfaction: We prioritize open communication, transparency, and personalized attention to ensure client needs are met.
- Integrity: We uphold the highest ethical standards and adhere to industry regulations.
- Expertise: We invest in ongoing training and development of our team to ensure proficiency in the latest industry practices.
Client Experiences with Adjusters
Adjuster Response Time and Client Interest
- Poor Response Time and Lack of Client Interest
Author Jinal Christian shares their worst experience dealing with adjusters, rating them 1 star. They criticize the adjusters for taking forever to respond and not looking after the best interest of their clients. The client had to wait over a year for their work to be completed and had to take matters into their own hands to get the job done. They suggest asking for a change in adjusters if assigned to your file.
Adjuster Performance and Communication
- Unreliable and Slow Communication
Has Ne Has Ne rates the adjusters 2 stars, complaining about their unresponsiveness and slow communication. Their place has been in shambles for 4 months due to the adjusters' tardiness.
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