At TruckTex HD, we take pride in being a leading heavy truck and trailer service centre in Peace River, dedicated to providing exceptional customer service to a wide range of industries across northwestern Alberta. With a strong focus on personal service and safety, we strive to build lasting relationships with our clients, founded on trust and reliability. Our commitment to delivering top-notch services has earned us a reputation as one of the best in the region.
Our Story
TruckTex HD was born out of the merger between Big Rig Wrenchin' Ltd and Peace Truck and Trailers in January 2018. Founded by Mac McCue in 2012, Big Rig Wrenchin' Ltd started as a single-service truck operation, growing rapidly to establish a full-fledged shop by June 2015. Today, as TruckTex HD, we continue to expand our services, driven by our passion for excellence and our dedication to serving the heavy truck, trailer, and tank community in Peace River and beyond.
Services
Our comprehensive suite of services is designed to cater to the diverse needs of commercial vehicle owners and operators. We offer a wide range of services, including:
- Licensed TruckPro Service Centre: As a licensed TruckPro service centre, we provide expert diagnostics, repairs, and maintenance for all makes and models of heavy trucks and trailers.
- Heavy Recovery and Towing: Our 24-hour on-call service ensures prompt assistance in emergency situations, with mobile recovery and towing services available within a 200 km radius around Peace River.
- Welding and Fabrication: Our skilled technicians provide expert welding and fabrication services for repairs and custom projects, working with mild steel, aluminum, and stainless steel.
- Parts and Products: We maintain a comprehensive inventory of heavy-duty parts and products, ensuring quick access to the components you need to get back on the road.
- Inspections and Certifications: We conduct B620 tank inspections and Alberta commercial vehicle inspections, ensuring your vehicles meet the highest safety standards.
- Mobile Services: Our mobile service units are equipped to handle a range of tasks, from repairs to maintenance, at your location or ours.
Industries Served
We cater to a diverse range of industries, including:
- Commercial
- Energy production
- Transportation
- Construction
Why Choose Us
At TruckTex HD, we pride ourselves on our personalized service, commitment to safety, and dedication to delivering exceptional results. Our experienced technicians, well-equipped facilities, and extensive inventory of parts and products ensure that you receive the best possible service, every time.
Service and Repair
The reviews shared by customers at Trucktex showcase the excellent service and repair capabilities of the shop. Many customers have praised the shop for its ability to handle unusual or obscure parts, get repairs done quickly, and at a reasonable price.
Communication and Customer Service
Several customers have complimented the shop on their excellent communication and customer service. Mac, in particular, was praised for his help in getting a stranded customer back on the road.
Pricing and Value
While some customers have been happy with the prices they paid, others have felt that the costs were steep. One customer reported paying over $3800 for a series of repairs that took 8 hours to complete, including a $498 charge to simply plug in a warm truck.
Overall Experience
Despite some concerns about pricing, most customers were extremely satisfied with their experience at Trucktex. They appreciated the shop's knowledge, accommodation, and willingness to go the extra mile to get them back on the road.
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