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Trusted Freight Forwarding Services in Vancouver
Pangea Logistics is a team of highly trained shipping experts dedicated to ensuring your product reaches its destination on time, in optimal condition, and at the best rate. With over 200 years of combined ocean shipping experience, our team specializes in cargo care, cost savings, and optimizing supply chain efficiencies. As the first ISO-certified cargo broker and ship agent globally, we maintain close relationships with a vast network of carriers, warehouses, and terminal operators. Our services span logistics management, freight forwarding, and crisis management, tailored to sectors like forestry, agriculture, and project cargo.

We prioritize transparency, with fees paid by shipping lines rather than shippers, and focus on reducing transportation costs without compromising cargo integrity. Our crisis management expertise prepares clients for disruptions like labor strikes, ensuring proactive solutions. Headquartered in British Columbia, we operate as a 100% locally owned company, serving clients worldwide through personalized, performance-driven service.
Services
Logistics Management Freight Forwarder Expertise Crisis Management Rate Negotiation Cargo Claims Handling
Highlights and features
  • We are the first ISO-certified cargo broker and ship agent globally.
  • Our team has over 200 years of combined ocean shipping experience.
  • We maintain a global network of carriers and terminal operators.
  • We specialize in crisis management for shipping disruptions.
  • We guarantee cost savings through strategic rate negotiation.
Associations and certifications
  • ISO 9001
Services
Logistics Management
We coordinate end-to-end logistics solutions, optimizing transportation routes and managing documentation for efficient cargo movement. Our team ensures compliance with international regulations while minimizing delays. Clients benefit from real-time tracking and tailored reporting to enhance supply chain visibility and performance.
Freight Forwarder Expertise
Specializing in ocean freight, we negotiate competitive rates and select optimal carriers for containerized and breakbulk cargo. Our expertise covers documentation, customs clearance, and multimodal transport coordination. Clients gain access to a global network of trusted partners for reliable, cost-effective shipping solutions.
Crisis Management
We develop contingency plans for shipping disruptions like labor strikes or port closures. Our proactive strategies include alternative routing, storage solutions, and cost-minimization tactics. Clients receive 24/7 support during crises to maintain cargo integrity and operational continuity.
Rate Negotiation
Our team secures competitive freight rates through volume-based leverage and market analysis. We identify savings opportunities in spot rates, laytime calculations, and carrier partnerships. Clients benefit from transparent pricing models that reduce transportation costs without compromising service quality.
Cargo Claims Handling
We investigate and resolve cargo damage claims through technical analysis and carrier collaboration. Our process identifies root causes and implements preventive measures. Clients receive detailed reports and advocacy to ensure fair compensation and improved handling practices.
People
Patty Lee
President and General Manager
With a career spanning since 1988, Patty Lee leads Pangea Logistics as President, overseeing organizational performance and corporate partnerships. Her financial expertise transformed a major retail company from loss to profit, and she brings strategic leadership to our shipping operations.
Michael Prout
Vice President and Transportation Services Manager
Michael Prout specializes in cargo handling and damage prevention, with over 30 years of ocean transportation experience. He manages complex claims and contract negotiations, leveraging analytical skills to develop practical solutions for clients' shipping challenges.
Jane Bruner
Vice President and Traffic Manager
Jane Bruner oversees ocean freight strategies and customer service, with a career at Pangea since 1991. Her expertise in rate negotiations and voyage costings ensures competitive pricing and operational efficiency for clients in the forestry and agricultural sectors.
Questions
What industries does Pangea Logistics specialize in?
We focus on forest products, agricultural goods, and project cargo, providing tailored logistics solutions for these sectors.
How does Pangea handle shipping crises like labor strikes?
We develop contingency plans, identify alternative storage and transport options, and provide real-time support to minimize disruptions.
Are there additional fees for Pangea's brokerage services?
No fees are charged to shippers except for pre-agreed extra services like specialized documentation or international couriers.
How does Pangea ensure competitive freight rates?
Our high-volume market presence allows us to negotiate rates below or at par with industry standards, passing savings directly to clients.
What crisis management resources are available to clients?
Clients gain access to contingency planning tools, alternative routing strategies, and 24/7 expert support during disruptions.