At ServiceMaster Restore of Kitchener, we understand that dealing with property damage can be a stressful and overwhelming experience. That's why we're committed to providing high-quality disaster restoration services to property owners and insurance companies in the Waterloo Region. With over 43 years of experience, we take pride in our work and are dedicated to delivering exceptional results.
Our team of highly trained technicians holds the strict IICRC standards for disaster recovery, ensuring that you receive the highest level of expertise and customer satisfaction. We're available 24 hours a day, 7 days a week, to provide prompt emergency restoration services, so you can rest assured that we'll be there when you need us most.
Our Services
We offer a comprehensive range of services to help you recover from property damage, including water damage restoration, fire and smoke damage restoration, mould removal, reconstruction, odour control, and trauma-site clean-up. Our services are designed to help you restore not only your property but also your peace of mind.
Our water damage restoration services use the most advanced technologies and products available to ensure that your property is restored to its pre-damaged state. Our fire and smoke damage restoration services employ the most up-to-date technology, equipment, and processes to minimize the impact of fire and smoke damage. Our mould removal services are designed to prevent potential health risks and long-term damage to your property.
Residential and Commercial Services
We provide disaster restoration services to both residential and commercial properties. Whether you're a homeowner, business owner, or property manager, we're here to help you navigate the restoration process. Our goal is to get your property back to normal as quickly as possible, minimizing the disruption to your daily life or business operations.
Summary of Reviews
The reviews highlight various aspects of the company's service, including customer interactions and job performance.
Negative Comments
Some drivers were reported to be reckless, tailgating, and even rude. One incident involved a driver filming a child in a pool without permission. The company's communication was also criticized, with one customer having to seek updates on a job status over a month after completion was promised.
Positive Comments
On a positive note, the company's staff was found to be courteous, friendly, and punctual, especially during an insurance claim process.
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