Transforming spaces, one rug at a time.
A Family Tradition of Rug Expertise
West Coast Rugs is a family-run business with over 60 years of experience in the world of rugs. We take pride in offering an unparalleled selection of high-quality rugs from across the globe. Our passion for rugs is evident in our extensive knowledge, personalized customer service, and commitment to offering competitive prices.
Discover a World of Rugs
Step into one of our two conveniently located rug stores in Burrard or Richmond to be greeted by a vast array of beautiful rugs. We have over 15,000 rugs to choose from, ranging from traditional Persian and Indian masterpieces to contemporary machine-made creations. Our diverse selection includes:
- Persian Rugs: Masterpieces of craftsmanship, renowned for their intricate designs and vibrant colors.
- Traditional Rugs: A diverse range of rugs from different regions, featuring unique patterns and weaving techniques.
- Modern Rugs: Sleek, contemporary rugs that add a touch of stylish elegance to any space.
- Wool Rugs: Warm and cozy rugs made from natural wool fibers.
- Silk Rugs: Luxurious and luminous rugs that exude an effortless elegance.
Expert Guidance and Personalized Service
Our experienced staff is passionate about rugs and is ready to assist you in finding the perfect one. We take the time to understand your unique needs and preferences, offering personalized guidance based on your style, budget, and space requirements.
Our Values
- Customer Satisfaction: Your satisfaction is our highest priority.
- Quality & Selection: Extensive selection of high-quality rugs.
- Experience & Expertise: Decades of experience in rug knowledge and selection.
- Personalized Service: Individual attention and guidance to find the perfect rug.
Visit West Coast Rugs today and discover the perfect rug for your home or office!
Overall Experience
Many reviewers had a positive experience at the rug store, praising the wide selection, knowledgeable staff, and excellent customer service. Some reviewers mentioned that the owner or sales staff were helpful and knowledgeable in finding the perfect rug for their needs. The store's employees were described as gracious, personable, and courteous.
Quality and Selection
The store's selection of rugs was praised by many reviewers, with some mentioning that they had a wide range of options to choose from. The quality of the rugs was also commended, with reviewers mentioning that they were handmade and of high quality. The store's prices were considered reasonable by many reviewers, with some mentioning that they were able to find a rug that fit within their budget.
Customer Service
Customer service was a major strength for this store, with reviewers praising the helpful and knowledgeable staff. Some reviewers mentioned that the sales staff worked with them to find the perfect rug, while others appreciated the store's willingness to negotiate prices.
Negative Experiences
Unfortunately, not all reviewers had a positive experience at the store. One reviewer mentioned that an Asian sales lady was rude, aggressive, and pushy, which made them not want to spend any money at the store. Another reviewer mentioned that the owner was rude and spoke over them, making them feel unwelcome. The reviewer also criticized the store's claim that all their rugs were handmade, saying that most of them were actually machine-made.
Conclusion
Overall, the store's wide selection, knowledgeable staff, and excellent customer service contributed to a positive experience for many reviewers. However, some reviewers had negative experiences with rude staff and questionable claims about the origin of their rugs.
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