May you find peace in the place you call home
At Samurai Hardwood Flooring, we take immense pride in being a leading provider of high-quality flooring sales, installation, and maintenance services in the West Kootenays. With over thirty years of craftsman experience, our team has honed its skills in combining traditional craftsmanship with contemporary techniques to bring your space to life, from the ground up.
Our commitment to excellence has earned us the prestigious 2023 Wood Floor Business Outstanding Retailer Award, which recognizes retailers who exceed industry standards in customer service, showroom design, marketing, and employee management. This achievement is a testament to our dedication to providing exceptional service and products to our valued customers.
Our Mission
Our mission is to guide you through the flooring process, from start to finish, to help you find the perfect flooring solution that suits your lifestyle. We believe that a beautiful floor is not just a practical necessity, but also a reflection of your personal style and a key element in creating a peaceful and comforting living space.
Our Products
We offer a wide range of products to cater to diverse tastes and requirements. Our selection includes locally milled wide-plank woods, domestic and imported solid and engineered hardwoods, luxury vinyl, tile, cork, and bamboo flooring. We also provide exceptional sanding and finishing services, as well as custom staircase design. Whether you're looking for a sustainable and eco-friendly option, a durable and versatile alternative, or a classic and timeless choice, we have got you covered.
Our Services
Our team of skilled craftsmen and experienced designers will work closely with you to understand your vision and needs. We provide comprehensive services, including:
- Custom staircase design and installation
- Flooring installation and maintenance
- Sanding and finishing services
- Custom railing design and installation
- Free in-home consultations and measurements
- Expert advice and guidance throughout the process
Our Commitment to the Environment
At Samurai Hardwood Flooring, we're committed to responsible forestry practices and reducing our carbon footprint. For every solid or engineered hardwood floor supplied and installed by us, twenty-five trees are planted by Tree Canada in Beautiful British Columbia. This initiative not only helps to replenish our forests but also contributes to a healthier environment for future generations.
Exceptional Customer Service and Quality Work
The reviews for Samurai Flooring are overwhelmingly positive, with all authors giving a 5-star rating. The common theme throughout is the exceptional customer service provided by the team, including Niki, Sunny, Cory, Luke, Peter, and Craig. Customers have praised the team's professionalism, helpfulness, and prompt response to concerns.
Many reviewers have noted the high quality of the work done by Samurai Flooring, with beautiful and stunning results. The team's attention to detail and craftsmanship have been highlighted, with customers expressing their satisfaction with the finished product. The reviews also praise the showroom, noting its unique selection of flooring options and friendly staff.
Challenges Overcome
One reviewer, Greg Tromans, shared a specific example of the team overcoming challenges, including working on an old home with many issues and complications. Despite the difficulties, the team rose to the challenge and delivered an exceptional result.
Customer Satisfaction
The reviews are filled with language expressing customer satisfaction, with many authors stating that they would highly recommend Samurai Flooring to others. Several reviewers have even noted that they would only consider this company for their flooring needs.
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