Empowering Your Journey to Optimal Health
At West Hawk Marine, we have been dedicated to providing exceptional marine experiences to our customers since 1986. Located in the heart of the beautiful Whiteshell Provincial Park in West Hawk Lake, Manitoba, our dealership is proud to be a part of the Falcon West Hawk Lake Chamber of Commerce. With over three decades of experience, we have established ourselves as a trusted and reputable destination for all your boating needs.
Our Story
Our journey began with a simple goal - to share the joy of boating with our community. Over the years, we have grown to become one of the leading marine dealerships in Manitoba, offering a wide range of new and pre-owned boats, pontoons, and watercraft from top brands such as Nautique, Moomba, Regal, Bennington, and Yamaha. Our commitment to excellence has earned us a loyal customer base, and we continue to strive to exceed their expectations.
Our Services
At West Hawk Marine, we understand that buying a boat is just the beginning. That's why we offer a comprehensive range of services to ensure that your on-water experience is nothing short of exceptional. Our state-of-the-art service department is equipped to handle any maintenance or repair needs, and our knowledgeable technicians are trained to provide prompt and efficient service. We also offer financing options, trade-ins, and appraisals to make your purchasing experience seamless.
In addition to our sales and service departments, we also have a fully-stocked parts department and Pro Shop, where you can find all the gear and accessories you need to enhance your boating experience. Our rentals department offers a range of boats and watercraft for those who want to try before they buy or simply want to experience the thrill of boating without the long-term commitment.
Our Values
At West Hawk Marine, we are driven by a passion for boating and a commitment to excellence. We believe in building long-term relationships with our customers, and we strive to provide personalized service that meets their unique needs. Our team is dedicated to staying up-to-date with the latest industry developments, ensuring that our customers receive the best possible advice and guidance.
Visit Us
Whether you're a seasoned boater or just starting out, we invite you to visit us at our dealership in West Hawk Lake. Our friendly and knowledgeable staff are always happy to answer your questions, provide a test ride, or simply show you around our showroom. We look forward to welcoming you to the West Hawk Marine family!
Overall Experience
The reviews provide a mixed assessment of West Hawk Marine's sales and service department. While many customers have had positive experiences, some have reported negative encounters.
Positive Aspects
Friendly and Helpful Staff
Many reviewers praised the friendly and helpful staff, including Tyler, Cassie, Kevin, and others. They were described as going above and beyond to provide excellent customer service.
Quality of Products and Services
Reviewers were satisfied with the quality of products and services offered by West Hawk Marine, including premium boats, trolling motors, and marine accessories.
Personalized Service
Some reviewers appreciated the personalized service they received, including walk-throughs on the water, instructions on product use, and timely responses to questions and concerns.
Negative Aspects
Overpricing and Deception
A few reviewers reported being overcharged for products or services, with one reviewer claiming to have been scammed out of $1000 for a propeller and skeg. Another reviewer accused a staff member of taking advantage of them due to their inexperience.
Poor Customer Service
A couple of reviewers reported poor customer service, including a staff member named Evan Miller, who was described as providing very poor service.
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