A Better Life Starts With A Beautiful Smile
Downs Construction Ltd. is a family-owned business that has been serving the restoration and renovation needs of Greater Victoria and neighbouring communities for over 40 years. Our company pioneered a new drying system, bringing air movers and dehumidifiers into the marketplace in Victoria for the first time in 1981, which changed the way water damage claims are managed. Since then, we have always maintained a leading edge in providing the latest technology and equipment for our clients.
We employ skilled tradespeople and technicians experienced in repairing and restoring residential and commercial building disasters. Our services include emergency services, contents restoration, carpentry, asbestos abatement, building repairs, mould remediation, drywall repairs, painting, and fire and water damage repairs. Our project managers excel in providing the skilled tradespeople and subcontractors required for general contracts, in addition to supervising all aspects of construction.
Our Services
At Downs Construction Ltd., we offer a wide range of services to cater to our clients' needs. Our emergency services team is available 24/7 to respond to any unexpected events, such as fires, floods, or storms. Our contents restoration team specializes in restoring and salvaging damaged items, including furniture, electronics, and personal belongings. Our carpentry team is skilled in all aspects of woodworking, from framing to finishing. We also offer asbestos abatement and mould remediation services to ensure a safe and healthy environment for our clients.
Our building repairs team is experienced in repairing and restoring damaged buildings, including drywall repairs, painting, and structural repairs. We also offer renovation and addition services, including project management, to help our clients achieve their dreams. Our team of certified technicians and skilled tradespeople is dedicated to providing quality workmanship and supreme service to our clients.
Our Commitment
At Downs Construction Ltd., we are committed to providing quality work, supreme service, and qualified tradespeople. We stand behind our work with an unparalleled 60-month warranty, and customer satisfaction is always guaranteed. We take pride in being a Licensed Residential Builder, registered with the National Home Warranty Program, and a member of the Better Business Bureau of Victoria.
Lack of Communication and Unprofessional Behavior
Many reviewers have expressed frustration with the lack of communication and professionalism displayed by Downs Construction's employees. Brandon Jamieson's review highlights the company's failure to communicate, citing instances of poor communication and unprofessional behavior. Tiffany Chapman's review specifically mentions reckless driving, implying a lack of integrity within the company. Margaret Gibbs' review also notes the company's uncooperative and rude behavior when asked to move their trucks from a no parking zone.
Poor Workmanship and Disastrous Outcomes
Brandon Jamieson's review is particularly disturbing, detailing the company's poor workmanship and lack of attention to detail. The reviewer recounts instances of appliances being uninstalled and screws being left lying around, almost resulting in a disaster with their 4-year-old daughter. Margaret Gibbs' review also mentions the company's poor workmanship, citing instances of poor parking and unprofessional behavior.
Positive Reviews
Despite the numerous negative reviews, there are also positive reviews that highlight the company's professionalism, attention to detail, and friendly staff. Jeff Baker's review praises the company's friendly and professional staff, although notes that the work took an excessive six months to complete. Sara Johnson's review lauds Vlad Hrokh's professionalism and Jessica's helpfulness in resolving issues. Margaret Sandborn's review praises Brendan's knowledgeable help and gracious refusal to accept payment.
Mixed Experience
Sawyer's review provides a mixed experience, praising the company's professionalism and project management, but noting that the work took an excessive amount of time. Bath Set's review also provides a mixed experience, praising the company's professionalism and workmanship, but noting that the project manager was not responsive to their needs. Samantha C.'s review, on the other hand, provides a negative experience, citing an employee's aggressive behavior.
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