Empowering our members to achieve their financial goals
At Tandia Financial Credit Union, we're dedicated to providing our members with personalized financial solutions that cater to their unique needs. As a credit union, we're committed to building strong relationships with our members and investing in our community.
Our History
Tandia Financial Credit Union has a rich history of serving our members and community. We've grown and evolved over the years, but our core values remain the same - to provide exceptional service, personalized financial solutions, and to make a positive impact on our community.
Our Mission
Our mission is to empower our members to achieve their financial goals by providing access to daily banking, financial products, and wealth management services. We strive to create a more prosperous and sustainable future for our members, employees, and the communities we serve.
Our Services
We offer a wide range of financial products and services, including daily banking, savings accounts, debit and credit cards, personal loans, lines of credit, mortgages, and wealth management services. Our team of experts is dedicated to providing personalized solutions that cater to each member's unique needs.
Our Community
At Tandia Financial Credit Union, we're committed to giving back to our community. We believe in making a positive social, environmental, and economic impact on the communities in which we live and work. We offer a range of scholarships, awards, and financial literacy programs to support education and community development.
Staff Performance and Customer Service
Tandia Brantford has received numerous compliments on their staff's performance and customer service. Wayne Forman, Billy O'Neill, and Kaarlo H. all praised the professionalism and respect they received from the staff. Laurie Irving, Amanda Patzalek, and Carol Ellerker echoed these sentiments, highlighting the staff's competence, customer service orientation, and willingness to provide sound financial advice.
Financial Literacy and Competence
The staff at Tandia Brantford has been commended for their financial literacy and competence. Kaarlo H. appreciated the staff recognizing their needs and matching them with the right products and services. Carol Ellerker noted that the staff has always gone above and beyond to satisfy her needs, demonstrating their knowledge and capabilities.
Personalized Service
Amanda Patzalek, Carol Ellerker, and Laurie Irving praised the personalized service they received at Tandia Brantford. They appreciated the staff's ability to tailor their services to meet individual needs and provide a seamless banking experience.
Mortgage and Loan Services
Christy Acciaccaferro was impressed with the mortgage services provided by Tandia, particularly the care and consideration given during the decision-making process. Ms. McNeil was highlighted as providing wonderful service and carefully explaining all aspects of the mortgage process.
Negative Feedback
Michael Brown had a less than positive experience with the staff at Tandia Brantford, citing incompetence in reading credit reports and a lack of financial literacy among the mortgage and loans staff. He also felt that he was treated poorly and subjected to racially motivated questions.
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