Guaranteeing your satisfaction - one paint job at a time!
At Green Lane Physiotherapy & Wellness, we work with you to get you back to doing the things you love! Our professionals craft a customized care plan, created with your health situation in mind. We combine traditional and contemporary physiotherapy methods to achieve sustainable results. Our team is committed to delivering effective holistic health care solutions such as physiotherapy, custom orthotics, massage therapy, acupuncture, braces, and yoga instruction.
Our Mission
Our mission is to provide the highest standard of patient-centred care by delivering a comprehensive range of rehabilitation and wellness services in a supportive, comfortable, and state-of-the-art environment. We strive to exceed each patient's expectations through customized treatments, designed to alleviate pain, promote healing, and enhance overall well-being.
Our Services
1. *Physiotherapy*: Our team offers physiotherapy services for conditions including back pain, frozen shoulders, cervical pain, and much more. Our evidence-based approach combines manual therapy, joint mobilization, soft tissue and deep friction massage, stretching and strengthening exercises, core activation and stabilization, lumbar and cervical traction, taping, and individualized home exercise programs.
2. *Massage Therapy*: Our skilled massage therapists provide therapeutic massages based on individual needs. These can help alleviate pain, reduce stress, and promote relaxation.
3. *Chiropractic Care*: Using a gentle-approach, our chiropractors deliver effective relief for musculoskeletal issues such as back, knee, and shoulder pain.
4. *Acupuncture*: Our acupuncture sessions use traditional techniques to help relieve pain, improve sleep quality, and balance the body's energy.
5. *Orthotics and Braces*: We measure and fit custom-made orthotics and provide custom braces designed to help manage conditions like fractures, sprains, strains, spine injuries, and more.
6. *Additional Services*: Including shockwave therapy, interferential current (IFC) and transcutaneous electrical nerve stimulation (TENS), neuromuscular electrical stimulation (NMES), therapeutic ultrasound (US), and Bioflex laser therapy, we offer a wide range of advanced treatments.
Our Commitment
At Green Lane Physiotherapy & Wellness, we are committed to ensuring our patients receive the best possible care. We pride ourselves on the following values:
- *Transparency*: Properly informing the patient and making sure that the treatment plan is clearly understood.
- *Experience*: Our team consists of experienced professionals who help you maintain the pristine condition of your health.
- *Affordability*: We do not burden you with financial distress. Most of our services are well priced to ensure health care for all budgets.
- *Trust*: A relationship of trust is formed between the patient and the staff through openness and reliability.
Overall Experience
The reviews of Green Lane Physiotherapy are mixed, with some clients having positive experiences, while others have had negative ones. Some clients have praised the knowledgeable and friendly staff, as well as the effective treatment they received. Others have criticized the clinic's administrative errors, poor customer service, and unprofessional office environment.
Professionalism and Service
Several clients have praised the clinic's staff, including the physiotherapists, chiropractors, and massage therapists. They have found them to be knowledgeable, supportive, and accommodating. On the other hand, one client complained about the unprofessional behavior of the evening receptionist, who was shouting and not listening to clients.
Communication and Administerative Issues
Some clients have experienced difficulties with booking appointments and processing insurance claims. One client booked an appointment for the wrong day, while another client had trouble submitting their claims. Another client tried to cancel their appointment but was unable to get through to anyone on the phone.
Treatment and Results
Many clients have reported positive results from their treatment at Green Lane Physiotherapy. They have praised the clinic's ability to help them manage their pain and improve their overall health. One client was able to walk again and sleep better after receiving treatment.
Conclusion
Overall, the reviews of Green Lane Physiotherapy suggest that the clinic has room for improvement in terms of its administrative and customer service processes. However, many clients have had positive experiences with the clinic's staff and treatment.
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