Transforming Smiles, Transforming Lives
Passionately Serving Omaha for over 72 Years
Fashion Cleaners has been a local Omaha institution for over seven decades, proudly serving the community with exceptional dry cleaning and laundry services. Family-owned and operated for the past 27 years, we are committed to providing top-notch services with a personal touch.
A Tradition of Excellence
We take immense pride in offering the highest quality dry cleaning and laundry services in the Omaha area. Over the years, we have consistently been recognized as the "Best Dry Cleaner" in Omaha, reflecting our unwavering dedication to customer satisfaction and impeccable results. Our team of experienced professionals take meticulous care of every garment, ensuring they are returned clean, fresh, and ready to wear.
Exceptional Customer Care
At Fashion Cleaners, we believe in building strong relationships with our customers. Our friendly and knowledgeable staff are committed to providing personalized and attentive service. We take the time to understand your specific needs and preferences, ensuring every experience you have with us is exceptional.
Eco-Friendly Dry Cleaning
We are committed to being environmentally responsible and utilize the most advanced eco-friendly cleaning methods available. Our state-of-the-art equipment and cleaning solutions minimize environmental impact without compromising on quality.
Comprehensive Services for Every Need
Our wide range of services includes:
- Dry Cleaning and Laundry Services: From routine cleaning to specialized hand-cleaning, we handle all your garments with utmost care.
- Executive Shirt Service: Tailored service for your precious shirts, ensuring meticulous attention to every detail.
- Laundry Service: Enjoy the convenience of a complete wash, dry, and fold service for your everyday laundry.
- Fur & Leather Care: Expert cleaning and conditioning for your valuable outerwear.
- Sheet & Linen Service: Freshness guaranteed for your bed linens and tablecloths.
- Alterations & Shoe Care: Perfect fit and a polished finish for your clothing and shoes.
Experience the Fashion Cleaners Difference
When you choose Fashion Cleaners, you get more than just exceptional cleaning services. You get:
- Personalized attention and a customized experience.
- Convenient pick-up and delivery service to your home or office.
- Transparent pricing and clear communication.
- A commitment to sustainability and eco-friendly practices.
Discover the Fashion Cleaners difference and experience the best dry cleaning and laundry services in Omaha!
Issues with Website and Service
The website of Fashion Cleaners has issues, making it impossible to make an account and access the service. The referral section does not work, and the support team does not answer calls on weekends.
Problems with Pickup and Delivery
Some customers had issues with pickup and delivery, including not receiving confirmation for their items, and locker numbers not being listed. Additionally, some customers had to wait for a long time to get their clothes back, and in one case, a customer's jacket was lost.
High Prices and Charges
Many customers complained about the high prices of Fashion Cleaners, with some paying over $100 for a few items. There were also issues with upcharges, such as a rush order fee being added without the customer's consent.
Poor Customer Service
Some customers experienced poor customer service, including being left unattended in the shop, and not receiving an apology for the inconvenience. In one case, a customer's items were lost, and the customer service team was unhelpful and had a poor attitude.
Positive Experiences
On the other hand, some customers had a positive experience with Fashion Cleaners, with friendly and accommodating staff, and clothes being cleaned well without chemical smells.
Other Issues
Other issues mentioned include a new "no cash" policy not being communicated to customers, and clothes being mixed up or lost.
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