At Byma's Tire & Auto, we are passionate about providing top-notch automotive services to our valued customers in Kitchener and surrounding areas. With a rich history dating back to 1987, our family-owned and operated business has grown to become a trusted name in the industry. Our state-of-the-art facility, equipped with 14 service bays, is staffed by a team of dedicated and licensed professionals who are committed to delivering exceptional service, honesty, and integrity.
Our Story
Our journey began in 1987 when John Byma and his wife Trudy founded Byma's Tire & Auto in the Bridgeport Plaza in Waterloo. Over the years, our business grew, and we relocated to our current location in Kitchener in 2009. Today, our team, led by Dave and Jackie Byma, continues to build on the legacy of our founders, providing a wide range of services to meet the evolving needs of our customers.
Our Services
We offer a comprehensive range of services designed to keep your vehicle running smoothly and efficiently. From routine maintenance such as oil changes and tire rotations to advanced repairs like hybrid and electric vehicle services, brake repairs, and exhaust system repairs, we have got you covered. Our team of licensed technicians uses the latest technology and OEM information systems to ensure that every repair is done right the first time.
What Sets Us Apart
At Byma's Tire & Auto, we pride ourselves on our commitment to excellence, our passion for innovation, and our dedication to customer satisfaction. We strive to create a friendly and welcoming environment where our customers feel valued and respected. Our convenient night drop service and comfortable showroom are designed to make your experience with us as smooth and stress-free as possible.
Our Promise
We promise to provide you with honest and transparent service, to stand behind our work, and to always have your best interests at heart. We believe that our customers are the lifeblood of our business, and we are committed to building long-term relationships based on trust, respect, and mutual satisfaction.
Customer Reviews Summary
General Feedback
- Positive reviews highlight the friendly, professional staff at Byma's Tire & Auto, with customers appreciating their honesty, clear explanations, and timely service.
- Most customers feel that the staff are knowledgeable and approachable, with several reviewers noting that they have been repeat customers for years.
Service Quality
- Oil changes and tire installation were commonly praised for their quick and efficient service.
- Several reviewers mentioned that the staff explained the required repairs clearly, allowing them to make informed decisions.
Customer Satisfaction
- Many customers reported feeling confident in the work done by Byma's Tire & Auto, noting that they have been happy with the services provided.
- A few reviewers noted that the staff went above and beyond, such as one reviewer whose brakes were repaired beyond their expectations.
Negatives
- One reviewer had a negative experience with a staff member who seemed unable to handle a valve stem installation, claiming it was too complicated.
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