Transform Your Life, Charge Your Soul, Chase Freedom
BW Towing & Automotive is a family-owned and operated business that has been proudly serving the communities of Orangeville, Caledon, Erin, Hillsburgh and the surrounding areas for years. We are a reliable and trustworthy 24-hour service, offering police and emergency towing services, as well as a range of basic services such as battery boosts, lockouts, tire changes, and fuel delivery. As an Orangeville Police/OPP authorized towing service, we take our responsibility to our community seriously and are committed to providing the highest level of service.
Our fleet of modern and new equipment is fully capable of safely delivering you and your vehicle to your destination. Our drivers are not only fully trained, but also bonded and insured, giving you peace of mind when you choose to trust us with your vehicle. In addition to our towing services, we also offer complete car repair services. From engine repairs and brake services, to exhaust, lube, oil and filter changes, tune ups, heating and cooling systems, steering and suspensions, and transmission - you can trust us to get the job done right.
Scrap Car Removal
For those old clunkers that have just seen better days, we offer scrap car removal. We understand that letting go of an old vehicle can be difficult, which is why we make the process as easy as possible. Some scrap cars are even donated to local fire departments for research and training purposes, giving them a second life in the service of the community.
Community Involvement
At BW Towing & Automotive, we are proud to be an active member of our community. We sponsor and coach with Orangeville Minor Soccer, Local Bantam Rep Hockey, and Special Needs Hockey. We believe that getting involved and giving back is an important part of being a successful business, and we are always looking for ways to support and strengthen our community. We also make a point of utilizing local businesses for all our advertising, equipment, lettering, clothing, and truck maintenance needs. It's good to get involved and support one another!
Professional Service and Kindness
The majority of reviews praise BW Towing for their exceptional service, professionalism, and kindness. Reviewers have commented on the prompt and efficient service, with many expressing gratitude for the helpful and courteous drivers and office staff. Some reviewers have specifically mentioned individual staff members, such as Karen and Brian, who have gone above and beyond to provide excellent service.
Mixed Experiences
However, there are also negative reviews that highlight some mixed experiences. One reviewer had a poor experience with a driver who was deemed reckless and dangerous on the road. Another reviewer had a dispute with the company regarding the billing and was treated unprofessionally by Angela, who was rude and unhelpful.
Unprofessional Behavior
Two reviewers felt that the company or its staff exhibited unprofessional behavior. One reviewer felt that the driver was trying to take advantage of them due to pressure from the COVID-19 pandemic, while another reviewer was treated poorly by Angela and felt that the company was trying to take advantage of them.
Conclusion
Overall, the reviews suggest that BW Towing is generally a reputable company with a commitment to providing excellent service. However, there may be occasional instances of unprofessional behavior or mistakes that can be addressed.
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