Protect Your Digital Life with Confidence
At CyberGuard Canada, we understand the importance of protecting your digital life from cyber threats, identity theft, and online scams. As a leading provider of comprehensive security solutions, we aim to empower individuals and families to take control of their online privacy and security.
Our Mission
Our mission is to provide innovative and user-friendly security products and services that cater to the evolving needs of our customers. We strive to stay ahead of the curve in terms of technology and expertise, ensuring that our customers receive the best possible protection for their digital lives.
Our Services
We offer a range of security solutions designed to meet the unique needs of our customers. From antivirus protection to identity theft coverage, our products and services are designed to provide all-in-one protection for individuals and families. Our services include:
- Complete privacy, identity, and device protection for individuals and families
- Antivirus scam protection and virtual private network (VPN) capabilities
- Mobile security and PC optimizer services
- TechMaster concierge and McAfee Assist support
- Free tools and downloads, including web protection and password generators
- Personal data cleanup, online account cleanup, and social privacy management
- Identity monitoring, credit monitoring, and security freeze services
- Password management and protection score features
- Parental controls and family plans for comprehensive protection
Our Commitment
At CyberGuard Canada, we are committed to providing our customers with the highest level of service and support. Our team of experts is dedicated to staying up-to-date with the latest threats and trends in cyber security, ensuring that our customers receive the best possible protection for their digital lives.
Poor Customer Service and Unwanted Charges
The reviewers share their negative experiences with McAfee's customer service and the company's practices. They report lengthy hold times, multiple attempts to reach a human representative, and unsolicited charges to their accounts.
Unsolicited Withdrawals and Refunds
Some reviewers have experienced repeated withdrawals from their accounts without their consent. They have tried to contact customer service, only to be met with frustration and lengthy delays. In one instance, a reviewer was on hold for 93 minutes before eventually giving up.
Difficulty Cancellation and Unauthorized Charges
Reviewers also report difficulty canceling their subscriptions and subsequent unauthorized charges to their accounts. In some cases, the company continues to charge despite cancellation requests. The reviewers find it necessary to file disputes with their banks to resolve the issues.
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