We make pool and hot tub ownership easy
At Rainbow Leisurecapes, we are dedicated to making pool and hot tub ownership easy and enjoyable for our customers. Our experienced team shares a passion to serve our customers and provide high-quality products and services at competitive prices. With years of experience in the industry, we have established ourselves as the premier swimming pool builder in Burlington and surrounding areas.
Our Services
We offer a wide range of services to cater to all your pool and hot tub needs. From pool design and installation to maintenance and repair, we have got you covered. Our services include pool opening and closing, general pool service and repair, pool renovations and liner replacement, water analysis and testing, and pool painting. We also provide financing options to make your dream backyard oasis a reality.
Our Products
We carry a wide variety of pool pumps, filters, heaters, cleaners, liners, covers, and accessories to ensure that you have everything you need to keep your pool in top condition. Our product range includes in-ground swimming pools, endless pools, fastlane swimming pools, and more. We are committed to providing high-quality products that meet our customers' needs and exceed their expectations.
Our Mission
Our mission is to provide high-quality products and services at competitive prices. We strive to build long-term relationships with our customers and provide them with exceptional service and support. We are committed to making pool and hot tub ownership easy and enjoyable for our customers, and we are dedicated to being the best in the industry.
Our History
With years of experience in the industry, we have established ourselves as a trusted and reliable name in the swimming pool industry. We are proud to be a member of the IPG and the Elite Pool Group, and we are committed to upholding the highest standards of quality and excellence in everything we do.
Service
The service provided by Rainbow Pools seems to be a mixed bag. Some customers have had positive experiences, with mentions of friendly and knowledgeable staff, fast and reliable service, and reasonable prices. For example, Peter Kurpis mentions that the staff is "awesome" and that he gets all his pool stuff from them because of their good service and prices. Similarly, Fel Eti praises the excellent service they received when their pool was in disarray, highlighting the prompt and professional attitude of the staff.
On the other hand, some customers have had negative experiences. Katherine Czok mentions that she has had trouble getting a service call scheduled, with the staff seemingly making their own schedules and not providing clear communication. She also received a referral to another company, which she interprets as a lack of interest in completing the job. Christina Thorne had a bad experience at the store, mentioning rude customer service and inconvenient hours.
Chemicals and Pool Supplies
Rainbow Pools also offers chemicals and pool supplies, with some customers praising their knowledge and selection. Author William Lun mentions that the prices are cheap and the quality is the same as Pioneer, while Peter Van Oene credits the team with being able to provide good quality products and recommendations.
However, no customers specifically mention any issues with the chemicals or pool supplies offered by Rainbow Pools.
Build and Construction
One customer, Chimo, mentions that the build quality was good overall, but had issues with puddling on the concrete and poor post-service. Another customer, Mark Woodley, praises the build quality of his marbelite pool, crediting Ron and Julie's uncle and dad for their expertise.
Be the first to review Rainbow Pools.
Write a Review
