Providing Expert Appraisals You Can Trust
At D.R. Sales Woodworking, we take pride in our rich history and extensive experience in providing top-notch custom woodworking services to residents and businesses in Grande Prairie, Alberta. With over 40 years of expertise, our team of skilled tradesmen has honed their craft to deliver unparalleled craftsmanship, attention to detail, and exceptional customer service.
Our Story
Since 1978, we have been committed to exceeding our clients' expectations by providing bespoke solutions that cater to their unique needs and budgets. Our passion for woodworking drives us to continuously push the boundaries of innovation, creativity, and quality. Whether you're looking to renovate your kitchen, create a custom office space, or upgrade your bathroom vanities, we have the expertise and resources to bring your vision to life.
Services
We offer a comprehensive range of services, including custom kitchens, commercial cabinets and millwork, bathroom renovations, and closet designs. Our extensive experience in woodworking enables us to deliver beyond conventional cabinet designs, adding that bespoke touch to your space. We offer a range of worktops, including laminate, granite, marble, and silestone, tailored to your specific requirements.
What Sets Us Apart
Our commitment to excellence, attention to detail, and dedication to customer satisfaction have earned us a reputation as one of the premier custom woodworking companies in Grande Prairie. Our family-owned and operated business ensures that every client is treated like family, and we take pride in our ability to deliver exceptional results that exceed expectations.
Unreliability and Poor Communication
Several customers have expressed frustration with D R Sales' ability to deliver on their promises. The first reviewer, Joann Yuan, gives the company only 1 star after her husband's cabinets were left untouched for two months, despite being promised they would be ready in a week. It is unclear whether the company's lack of follow-through was due to incompetence or a lack of priority.
High-Quality Work and Excellent Customer Service
In stark contrast, three customers have had positive experiences with D R Sales. Theresa SanKovic, Dan Dowber, and Daniel Student all give the company 5 stars, praising the quality of their work and the attention to detail. They were impressed with the company's ability to bring their visions to life, from custom cabinetry to precise installations. D R Sales' crews were described as efficient, polite, and tidy, making the whole experience enjoyable.
The company's ability to accommodate special circumstances, such as COVID-related time constraints, was also praised by Dan Dowber. The reviewer noted that D R Sales was one of the few remaining custom cabinet shops that does all their work in-house.
Mixed Results and Expectations
The reviews suggest that D R Sales can be hit-or-miss, with some customers experiencing major issues with communication and reliability. However, others have had outstanding experiences with the company's workmanship and customer service. It is crucial for potential customers to carefully weigh the pros and cons before making a decision.
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