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At Jones Insurance Service Ltd., we are proud to be a family-owned and operated business that has been serving the Greater Moncton area for over 110 years. Our commitment to exceptional service and unparalleled expertise has allowed us to build a loyal client base that spans generations.
Our Story
Founded in 1913 by H.B. Jones, our company has a rich history of providing personalized insurance solutions to individuals and businesses in the Greater Moncton area. Over the years, we have grown and evolved to meet the changing needs of our clients, while always maintaining our core values of professionalism, integrity, and customer service.
Our Services
As a full-service insurance brokerage, we offer a comprehensive range of insurance products and services to meet the unique needs of our clients. Our team of experienced insurance brokers and experts work closely with our clients to understand their specific requirements and provide tailored solutions that protect their assets and livelihood.
Commercial Insurance
Whether you are a small business or a large corporation, we have the expertise and resources to develop customized insurance solutions that meet your unique needs. Our commercial insurance products include coverage for property, liability, workers' compensation, and more.
Personal Insurance
For individuals, we offer a range of personal insurance products, including home, auto, and life insurance. Our knowledgeable and friendly insurance brokers will work with you to understand your specific needs and provide guidance on choosing the right coverage.
Why Choose Us?
At Jones Insurance Service Ltd., we pride ourselves on our commitment to exceptional service, our extensive knowledge of the insurance industry, and our ability to bespoke solutions that meet the unique needs of our clients. We believe that building long-term relationships with our clients is key to our success, and we are dedicated to providing exceptional service and support.
Whether you are looking for commercial or personal insurance solutions, we invite you to explore our website and learn more about our company and the services we offer.
Customer Reviews of Jones Insurance
The overall experience of customers with Jones Insurance has been mixed, with some customers having positive interactions and others having negative experiences.
Positive Reviews
Some customers have praised the staff at Jones Insurance for being friendly and providing good customer service. Shelley, in particular, has been highlighted for being easy to talk to, understanding, and going above and beyond to get customers the best quote. Additionally, Gordon Milliard appreciated that even when his agent was out of the office, the front receptionist would always take care of him. Hung Huynh and M. R. also expressed satisfaction with the services they received, with M. R. specifically receiving helpful insurance advice and education.
Negative Reviews
On the other hand, some customers have reported negative experiences with Jones Insurance. Jamie Steeves warned others not to use a broker, suggesting that the process is a "constant battle with two-sided information" between the broker and insurance company. Sabrina Wisniewska felt that the company treated long-term customers with disregard and advised others to "shop around". Cory Willett reported having to wait six weeks to make any changes to their policy and did not wish to be contacted.
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