A Path of Quality and Confidence. All Mechanical & Electrical Repairs
At Ocean Park Plumbing, we take pride in being one of the most trusted and reliable plumbing, heating, and drain cleaning service providers in White Rock and South Surrey. With over 100 years of combined experience, our team of experienced and knowledgeable professionals is dedicated to delivering top-notch services to our residential and commercial clients.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our clients. From plumbing services such as water line repair, water heater installation, and faucet replacement to heating services like furnace repair, air conditioner installation, and gas line replacement, we've got you covered. Additionally, our team is equipped to handle drain cleaning, sewer repair, and electrical services like electrical installation, renovations, and lighting systems.
Our commitment to excellence is reflected in our 24-hour emergency service, ensuring that our clients receive prompt attention whenever they need it. We're proud of our A+ BBB rating, which is a testament to our dedication to providing exceptional services that meet the highest standards of quality.
Our Mission
At Ocean Park Plumbing, our mission is to build long-lasting relationships with our clients by providing them with personalized, efficient, and cost-effective solutions that cater to their unique needs. We strive to exceed our clients' expectations by delivering services that are not only reliable but also environmentally friendly and sustainable.
Our Values
We value honesty, integrity, and transparency in everything we do. Our team is committed to providing services that are tailored to meet the unique needs of each client, ensuring that they receive the best possible solutions for their plumbing, heating, and drain cleaning needs. We believe in building trust through open communication, fairness, and respect for our clients and their properties.
Poor Experiences with Ocean Park Plumbing & Heating
Some customers have reported negative experiences with Ocean Park Plumbing & Heating, including misdiagnosis of issues, overcharging, and unprofessional behavior. In one case, a customer was charged $600 for a faulty repair that did not fix the problem, and in another case, a customer was charged $410 for a service that took longer than expected and did not even fix the issue.
Unreliable and Unprofessional Service
Some customers have reported that Ocean Park Plumbing & Heating did not honour warranties, and instead, tried to charge them for additional repairs. In one case, a customer was told to rip open their wall to fix a faulty tap, and when they refused, they were still charged $134 for the service.
Positive Experiences with Ocean Park Plumbing & Heating
On the other hand, many customers have reported positive experiences with Ocean Park Plumbing & Heating, including prompt and professional service, fair pricing, and expert knowledge. Some customers have praised the company's technicians, such as Charlie Walker, David, and Evan, who have gone above and beyond to fix their plumbing and heating issues.
Good Customer Service and Quality Work
Many customers have reported that Ocean Park Plumbing & Heating has provided them with excellent customer service, including timely responses, clear explanations of the work, and quality repairs. Some customers have also praised the company's honesty and dependability, and have expressed their appreciation for the company's efforts to save them money by finding the most cost-effective solutions.
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