Exceeding expectations, one garment at a time.
Metro Dry Cleaners is an owner-operated, environmentally-friendly dry cleaner dedicated to providing superior cleaning and garment care services to our valued customers in the Cranberry area. With a team of experienced professionals, we take pride in studying each garment with precision and care to ensure top-quality results. Our commitment to excellence is reflected in our attention to detail, and we strive to exceed our clients' expectations with every interaction.
Our Story
In 2004, we took over the reins of Metro Dry Cleaners, and since then, we've been dedicated to providing the highest quality dry cleaning services in Cranberry and the surrounding areas. We take pride in the fact that our original customers, those who first walked through our doors, still return to our shop and trust us with their garments. Our owner and operator, Tim Blain, started working at the family dry cleaners at the age of 14 and eventually branched out to start his own business in 2004. Tim is dedicated to providing customers with service that is unmatched, and his involvement in the community is a top priority.
Our Services
We offer a wide range of services designed to cater to your unique needs. As a full-service dry cleaner, we provide Shirt Laundry, Wedding Gown Care, and Leather and Fur Cleaning. Additionally, we continue to offer the cleaning of specialty and household items along with our customer-preferred tailoring and alternations. Our experienced team takes the time to ensure that every item is cleaned to perfection, and we stand behind our promise to exceed your expectations.
Our Promise
At Metro Dry Cleaners, we strive to exceed our client's expectations and invest time in each item to ensure only the best quality. If you are not completely satisfied with our service, your cleaning is on us. We understand that your garments are an investment, and we take pride in preserving them as if they were our own. We offer fair pricing and ensure convenient billing so you can easily track your monthly cleaning expenses.
Free Pick-Up and Delivery
We know that your time is valuable, and that's why we offer a free pick-up and delivery service to make your life easier. With our simple pick-up and delivery service, you can experience worry-free and on-time clothing care. Simply sign up for our FREE Dry Cleaning Delivery Service, and we'll take care of the rest.
Our Commitment to the Environment
At Metro Dry Cleaners, we approach our work with thoughtfulness and care by avoiding harsh chemicals and using only environmentally safe dry cleaning and wet dry-cleaning products on our customer's clothing. We have an instant hot water tank, use a K4 Dry Clean machine that uses biodegradable solvent, and have received and maintained the highest ranking from the Green Business Bureau.
Excellent Service and Quality
The reviews highlight the exceptional service and quality provided by Metro Cleaners. The facility is described as clean, well-managed, and organized, with friendly and courteous staff. The pickup and drop-off service is convenient, and the alterations department is praised for its speed and quality.
Timely and Efficient
Many reviewers mention the quick turnaround time for their cleaning and alterations needs. The staff is responsive to last-minute requests, and the service is always prompt and efficient.
Trustworthy and Reliable
Several reviewers mention instances where they forgot items in their clothes, and the staff returned them intact. This demonstrates the trustworthiness and reliability of the cleaners.
Personalized Service
The reviews highlight the personalized service provided by the staff, with many reviewers mentioning the owner, Tim, and other staff members by name. The staff goes above and beyond to ensure customer satisfaction, even making exceptions to accommodate special requests.
Minor Issues
One reviewer mentions an issue with the durability of repair work, but this is a minor complaint compared to the overall positive feedback.
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