Small Town Service with Big Box Prices
Bill and Walter's Garage is a family-owned and operated business that has been serving the local community in Burnaby for over 65 years. Established in 1956, we have built a reputation for providing high-quality auto repair services at reasonable prices. Our friendly staff is committed to ensuring that our customers receive the highest level of customer service. We specialize in European, Japanese, and domestic cars, including BMW, Volkswagen, Subaru, Ford, and many more.
Our Services
At Bill and Walter's Garage, we offer a wide range of auto repair services, from oil changes to engine repairs. Our services include:
- Air Conditioning Repairs and Issues: We offer air conditioning repair and maintenance services to ensure that your car is cool and comfortable during the summer months. Our technicians are experienced in diagnosing and repairing all types of air conditioning systems.
- Belts and Hoses: We offer belt and hose replacement services to ensure that your car's engine runs smoothly. We recommend regular inspections to prevent breakdowns and ensure the longevity of your vehicle.
- Brakes: We offer brake repair and replacement services to ensure that your car stops safely. Our technicians can diagnose and repair any brake issue, from brake pad replacement to rotor resurfacing.
- Car Batteries: We offer car battery replacement services to ensure that your car starts every time. We carry a wide range of batteries to fit all makes and models of cars.
- Cooling Systems: We offer cooling system repair and maintenance services to ensure that your car's engine stays cool and runs efficiently. We can diagnose and repair any cooling system issue, from radiator replacement to thermostat repair.
- Factory Scheduled Maintenance: We offer factory scheduled maintenance services to ensure that your car stays in top condition. Our technicians are familiar with all makes and models of cars and can perform maintenance services according to the manufacturer's recommendations.
- Fleet Maintenance: We offer fleet maintenance services to ensure that your business's vehicles stay on the road. We can perform regular maintenance services, including oil changes, tire rotations, and inspections, to prevent breakdowns and ensure the longevity of your vehicles.
- Mufflers: We offer muffler repair and replacement services to ensure that your car runs quietly and efficiently. We can diagnose and repair any muffler issue, from exhaust leaks to catalytic converter replacement.
- Suspensions: We offer suspension repair and replacement services to ensure that your car handles safely. We can diagnose and repair any suspension issue, from shock and strut replacement to wheel alignment.
- Tire Repairs & Rotation: We offer tire repair and rotation services to ensure that your car's tires last long and perform efficiently. We can diagnose and repair any tire issue, from punctures to tire balancing.
Our Technicians
Our technicians are fully certified and experienced in all aspects of auto repair. We use the latest diagnostic equipment and tools to ensure that your car is repaired right the first time. We stand behind our work with a warranty on all parts and labor.
Overview of Reviews
The reviews for Bill and Walter's Garage are predominantly positive, with 13 out of 15 reviewers giving 5-star ratings. The reviewers praise the garage's honesty, fair pricing, and excellent service.
Positive Comments
- The reviewers appreciate the garage's commitment to honesty and fairness, with many stating that they trust the mechanics to do their best to repair their vehicles.
- The customer service is praised for being friendly, efficient, and knowledgeable.
- Many reviewers mention that they have been going to the garage for years and have always been satisfied with the service.
Negative Comments
- There are two negative reviews, one with a 1-star rating and one with a 2-star rating.
- The 1-star reviewer had a bad experience with the garage's phone service, finding the staff to be rude and dismissive.
- The 2-star reviewer was unhappy with the garage's failure to communicate with them about the repairs and the final bill. They also mention that the car was returned in a dirty state.
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