Make a Lasting Impression with Every Gift
At Hickory Farms Gift Baskets, we're passionate about helping you make a lasting impression with our carefully curated selection of gourmet gift baskets, wine gifts, meat and cheese gifts, and more. For over 65 years, we've been dedicated to providing our customers with exceptional quality, unparalleled customer service, and a commitment to excellence in every aspect of our business.
Our Story
Hickory Farms Gift Baskets was founded on the principles of quality, integrity, and a passion for delivering exceptional experiences. Our story began in 1951, when our founder, Richard Ransom, set out to create a unique gift-giving experience that would surpass the ordinary. With a focus on using only the finest ingredients and a dedication to craftsmanship, we've grown into a leading provider of gourmet gift baskets and specialty foods.
Our Services
Our mission is to provide our customers with an unparalleled gift-giving experience. We achieve this by offering a wide range of services, including:
- Gift Baskets: Our expertly curated gift baskets are designed to impress, featuring a selection of gourmet foods, wine, and specialty items.
- Wine Gifts: Our wine gifts are carefully paired with gourmet accompaniments, making them the perfect choice for any occasion.
- Meat and Cheese Gifts: Our award-winning meats and gourmet cheeses are expertly paired to create the ultimate snacking experience.
- Corporate Gifts: We offer a range of corporate gift solutions, including employee appreciation gifts, client gifting, and corporate holiday gifts.
- Personalization: We offer personalized gift options, allowing you to add a unique touch to your gift.
Our Values
At Hickory Farms Gift Baskets, we're committed to upholding a set of core values that guide our business practices. These values include:
- Quality: We're dedicated to providing exceptional quality in every aspect of our business.
- Customer Service: We're committed to delivering unparalleled customer service, ensuring that every interaction with our company is exceptional.
- Integrity: We operate with integrity, ensuring that our business practices are honest, transparent, and ethical.
Quality and Customer Service Issues
Several reviewers have expressed dissatisfaction with their experiences with Hickory Farms. Issues include poor customer service, defective products, and failed online orders. Reviewers have reported receiving incorrect or incomplete orders, with some never receiving their products at all.
False Advertising and Overpricing
One reviewer felt that the packaging of their product was deceptive, with the box being much larger than the contents. Another reviewer felt that the product was overpriced and not what they expected.
Inedible Products
One reviewer described a summer sausage product as being terrible, with chunks of gristle, bone, strings of tendon, and cartilage. Another reviewer mentioned that the cheese blend they received was a greasy blend of something.
Delivery and Shipping Issues
Several reviewers have experienced issues with delivery and shipping, including orders taking longer than expected to arrive or being lost altogether. One reviewer was told by customer service that they had no control over the shipping process and were unhelpful.
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