See Clearly, Live Brightly
At First Choice Window & Door Centre, we pride ourselves on being a locally owned and operated business, dedicated to providing exceptional products and services to the communities we serve. Established in 2010 in the heart of Penticton, our team consists of experienced professionals with over 50 years of combined expertise in the window and door industry. Our commitment to quality craftsmanship and customer satisfaction is unwavering, and we strive to go above and beyond to ensure that our clients are completely satisfied with our work.
Our Story
Over the years, we have built a reputation for excellence, earning the trust of our clients through our commitment to quality and attention to detail. Our team is dedicated to providing personalized service, empowering our clients to make informed decisions about their window and door choices. We take the time to understand their unique needs and preferences, translating them into tailored solutions that meet their specific requirements.
Our Services
At First Choice Window & Door Centre, we specialize in offering a comprehensive range of services designed to elevate and transform spaces. Our services include:
Residential Services: We offer a wide range of window and door solutions for residential properties, from new constructions to renovations and replacements. Our products are designed to enhance the aesthetic appeal of your home while also providing exceptional functionality and energy efficiency.
Commercial Services: Our commercial services cater to the unique needs of businesses, providing high-performance windows and doors that meet the demands of heavy-duty usage. We work closely with commercial clients to ensure that their window and door installation meets their specific requirements and budget.
Supply and Installation: We offer a one-stop-shop solution for our clients, providing a comprehensive supply and installation service that eliminates the need for multiple vendors. Our expert installers work closely with clients to ensure that the installation meets their specifications, ensuring a seamless and hassle-free experience.
Our Products
Our extensive selection of windows and doors is designed to meet the unique needs of our clients, blending form, function, and quality to create a seamless and harmonious space. From interior and exterior doors to premium windows, our products are designed to elevate and transform your space.
Warranties and Guarantees
At First Choice Window & Door Centre, we stand behind the quality of our products and services, offering robust manufacturer warranties and guarantees that provide peace of mind for our clients. Our commitment to excellence is reflected in every product and service we offer, ensuring that our clients can trust that their investment is secure.
Service Areas
We serve a wide range of communities, including Peachland, Penticton, Summerland, Oliver, Osoyoos, Keremeos, and more. Our Penticton showroom is located at 102-2071 Government St, Penticton, BC V2A 4W2, and is open Monday to Thursday from 8:00 AM to 4:30 PM, by appointment only on Fridays, and closed on Saturdays and Sundays.
Installation Issues and Poor Service
Several reviewers experienced issues with the installation process, including Roger Hickson, who reported that the glazing on his patio doors began to squeeze out of the frame within a year after installation. Despite contacting the company, he received poor service and was left without a solution. Stan Wiebe had a similar experience, as he was left waiting for a salesperson to contact him after requesting an estimate.
Positive Feedback and Professional Service
On the other hand, many reviewers praised First Choice Window and Door Centre for their exceptional service and professionalism. Greg Farmer, Joel Raitt, Kevin Hills, Scott Austin, Shelli Auclair, Mikie Spillett, Gd W., Wendy Murray, Harry Gaudet, and Karen Donison all had positive experiences with the company. They praised the helpfulness and friendliness of the staff, the quality of the windows and installation, and the attention to detail.
Communication and Customer Service
Some reviewers experienced issues with communication and customer service, including Ryan Brehm, who was left without blinds after the installation team removed his window coverings without consent. Mikie Spillett also commended the company for their positive customer service and communication.
Be the first to review First Choice Window & Door Centre.
Write a Review
