Business Details
45 Years
experience
Emergency
services
Your Trusted Crisis Support Partner in North Island Communities
Founded in 1981, our organization has dedicated over four decades to providing critical crisis intervention and counselling services to the North Island community. Our mission focuses on prevention and intervention through advocacy, referral services, and professional support tailored to diverse needs. Governed by a 5-person Board of Directors, we prioritize ethical practices and community collaboration. Our team of over 50 staff and volunteers delivers confidential, mostly free services across the Mount Waddington Regional District and central coast. We specialize in family support, child development programs, sexual assault response, and youth outreach, operating with a commitment to dignity, respect, and cultural sensitivity.Our history of adapting to community needs has shaped our evolution from a local crisis center to a comprehensive support network. We maintain strong partnerships with local authorities and health providers to ensure holistic care. Accredited under British Columbia's Societies Act and Canada's Charities Act, we uphold rigorous standards of accountability. Our 24/7 crisis line and satellite centers demonstrate our unwavering dedication to accessibility. Through annual reporting and transparent financial practices, we maintain public trust while continuously expanding our service reach.
Services
Crisis Intervention
Counselling Services
Child Development Programs
Family Support Services
Sexual Assault Response
Youth Outreach
Early Learning Centres
Third Party Reporting
Hospice Care
Supported Child Development
Details
- Year established: 1981
Highlights and features
- Community-based non-profit with 40+ years of local experience
- Free and confidential services available 24/7
- Board representing diverse community demographics
- Over 50 trained staff and volunteers serving all age groups
- Accredited under provincial and federal charitable frameworks
Associations and certifications
- Societies Act (British Columbia)
- Charities Act of Canada
Services
Crisis Intervention
Immediate assistance for individuals experiencing acute crises through 24/7 hotline and in-person response. Our trained professionals prioritize safety assessment and stabilization. Services include trauma support and connection to long-term resources.
Counselling Services
Confidential individual and group counselling for all ages addressing anxiety, trauma, grief, and relationship challenges. Specialized programs for children, youth, and families. Sessions available in multiple community locations.
Child Development Programs
Comprehensive support for children up to 19 years including infant development, supported child development, and play-based learning. Programs focus on developmental milestones and family integration.
Sexual Assault Response
Specialized support for sexual assault survivors through immediate crisis intervention and ongoing counselling. Services include evidence collection coordination and court preparation assistance.
Youth Outreach
Targeted programs for ages 13-25 addressing mental health, substance use, and life skills development. Includes after-school activities and community integration initiatives.
Questions
What types of counselling services do you offer?
We provide individual, family, and group counselling for anxiety, trauma, grief, and relationship issues across all age groups.
Are your services confidential?
Yes, all our counselling and support services maintain strict confidentiality protocols.
Do you charge for your services?
Most services are provided free of charge through community funding and charitable status.
What crisis support options are available?
Our 24/7 crisis line offers immediate assistance with trained professionals available for emergency response.
Which communities do you serve?
We operate across Mount Waddington Regional District and central coast communities including Port Hardy, Port McNeill, and Port Alice.