Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Southwestern Ontario
Since 1959, Handy Bros has redefined home comfort across Southwestern Ontario through innovation and exceptional service. Founded by Jack and Murray Handy, our company has evolved through generations of leadership while maintaining a relentless focus on customer satisfaction. Our team of Triple-A Certified technicians combines cutting-edge technology with meticulous workmanship to deliver comprehensive HVAC solutions. We prioritize transparency, accountability, and continuous improvement, evident in our 24/7 emergency services and industry-leading warranties. With over 65 years of experience, we've built a reputation for transforming customer expectations through rigorous training programs and a commitment to community impact. Our proprietary processes, including video-verified installations and the CHISEL accountability system, ensure unparalleled quality control.As a family-owned business, we maintain deep local connections while expanding our reach to serve Windsor, London, Chatham-Kent, Sarnia, Leamington, and St. Thomas. Our dedication to excellence has earned multiple awards, including Chatham-Kent's Medium Business of the Year. We invest in ongoing technician education through our HB Academy and maintain state-of-the-art facilities to support our growth. Our customer-centric approach includes virtual tech support, transparent pricing, and the HB Family Membership plan for preventative maintenance. Through the Handy Bros Heroes Foundation, we actively contribute to local initiatives, demonstrating our commitment to both technical excellence and community well-being.
Services
HVAC Installation
Furnace Repair
Emergency Furnace Repair
Duct Cleaning
Tankless Water Heater
Heat Pump Services
Boiler Repair
Air Conditioning
Virtual Tech Support
HB Family Membership
Details
- Year established: 1959
Highlights and features
- Triple-A Certified technicians with 200+ hours annual training
- 24/7 emergency services with rapid response times
- Proprietary CHISEL accountability verification system
- HB Academy for continuous technician development
- Community-focused initiatives through Handy Bros Heroes Foundation
Associations and certifications
- Triple-A Certified
What people say
Punctual service
Professional technicians
Thorough explanations
Clean workspaces
Quick repairs
Services
HVAC Installation
Our HVAC installations combine cutting-edge technology with meticulous workmanship. Triple-A Certified technicians ensure precise system sizing and energy-efficient configurations for optimal home comfort. The proprietary installation process includes video verification and comprehensive performance testing to guarantee long-term reliability and customer satisfaction.
Furnace Repair
Emergency and routine furnace repairs performed by certified technicians with rapid response times. Advanced diagnostic tools identify issues quickly, while transparent reporting shows all findings with photo documentation and repair options for informed decision-making.
Tankless Water Heater
Energy-efficient tankless water heater solutions providing endless hot water with space-saving design. Expert installations optimize flow rates and energy efficiency, backed by specialized maintenance programs to ensure consistent performance and extended equipment lifespan.
Duct Cleaning
Professional duct cleaning removes contaminants and improves indoor air quality. Our thorough process cleans all system components using industrial equipment, leaving no residue while enhancing HVAC efficiency and system longevity.
Heat Pump Services
Comprehensive heat pump solutions for year-round climate control. Our specialists install and service both ducted and ductless systems, optimizing placement for maximum efficiency while integrating smart technology for precise temperature management.
People
Mitch White
Chief Executive Officer
Mitch White leads Handy Bros' strategic vision while maintaining hands-on involvement in technical operations. With deep industry expertise, he drives innovation in HVAC technology and service delivery. Mitch ensures the company's growth aligns with its founding principles of excellence and customer-centric service.
Nic White
Chief Operations Officer
Nic White oversees daily operations, implementing process improvements that maintain service quality during company expansion. He focuses on optimizing technician workflows and customer experience while upholding the organization's core values through operational excellence.
Jake Myers
Director of Sales
Jake Myers leads sales strategy while maintaining direct customer engagement. He ensures sales practices align with company values of transparency and customer education. Jake's approach emphasizes long-term relationships over transactional interactions, reflecting the organization's service philosophy.
Chris Davies
Vice President of Sales
Chris Davies drives sales growth while maintaining the company's commitment to ethical business practices. He focuses on developing sales methodologies that emphasize customer education and solution-based selling rather than aggressive tactics.
Spencer McTavish
Vice President of Sales
Spencer McTavish contributes to sales leadership with emphasis on customer relationship development. He implements training programs that ensure sales teams prioritize customer needs while maintaining technical knowledge of HVAC systems and solutions.
Questions
What does 'Home Comfort Done Differently' mean?
Our approach combines Triple-A Certified technicians, 24/7 service, and proprietary processes like video-verified installations to ensure unmatched HVAC service quality.
What HVAC services do you offer?
We provide complete HVAC solutions including heating, cooling, water heaters, duct cleaning, and both emergency and preventative maintenance services.
How are technicians trained?
Our HB Academy provides 200+ hours annual training per technician, with ongoing certification through our Triple-A program and CHISEL accountability system.
Do you serve areas outside major cities?
We serve all Southwestern Ontario communities, including rural areas, with rapid response times and local expertise in Leamington, St. Thomas, and surrounding regions.
What warranties do you provide?
We offer industry-leading warranties on all installations, including our AAA Certification guarantee for workmanship and manufacturer warranties on equipment.
How does virtual tech support work?
Our virtual service connects you with licensed technicians for real-time troubleshooting, pricing estimates, and service scheduling through our mobile app.
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