Transforming Your Home, One Door at a Time
At North Shore Door, we are passionate about providing top-notch doors and windows to homeowners in the Lower Mainland. With over 150 years of combined experience in the industry, our team has been dedicated to beautifying homes since 2008. As a premium residential door supplier and window specialist, we take pride in offering a wide variety of hardware, brands, designs, and styles to suit every need and preference.
Our Services
We understand that choosing the right doors and windows for your home can be a daunting task. That's why we're committed to providing exceptional service, expert installation, and quick turnaround times to ensure a seamless experience. From fiberglass to solid wood, our expertly crafted exterior doors beautifully balance elegance, practicality, and aesthetics. Our interior doors, including flush doors, moulded panel doors, shaker doors, and French doors, are designed to add a touch of sophistication to any room. We also offer customization options, installation services, and a comprehensive warranty and finishing program.
Our Showroom
Our state-of-the-art showroom in North Vancouver is the largest in Metro Vancouver, featuring an extensive selection of doors and windows from top brands. Our knowledgeable and friendly staff are always available to provide expert guidance and advice, ensuring that you find the perfect solution for your home. Whether you're building, renovating, or simply looking to upgrade, we invite you to visit us today and experience the North Shore Door difference.
Our Commitment
At North Shore Door, we're dedicated to building long-term relationships with our customers, based on trust, integrity, and exceptional service. We believe that quality never goes out of style, and that's why we're committed to providing premium products, expert installation, and outstanding customer service. We look forward to helping you choose the perfect doors and windows for your home.
Customer Satisfaction
North Shore Door has received a lot of positive feedback from customers, highlighting their satisfaction with the service, product quality, and overall experience. Many customers appreciated the staff's helpfulness, professionalism, and dedication to customer service. The company's ability to accommodate custom orders and provide excellent follow-up support was also praised.
Product Quality and Customization
Customers were impressed with the quality of the doors and door openers they purchased. The customization options available allowed them to create doors that matched their vision perfectly. The ability to support Canadian companies and manufacturers was also a significant selling point for some customers.
Service and Installation
The installation process was smooth and efficient, with many customers praising the team's professionalism and attention to detail. Even during the COVID-19 pandemic, North Shore Door was able to maintain high standards of service and meet customer needs in a timely manner.
Customer Support and Communication
North Shore Door's customer support team was highly praised for their responsiveness and dedication to resolving any issues that arose. Customers appreciated the proactive communication and updates provided throughout the process, ensuring they were always informed and satisfied with the progress.
Challenges and Areas for Improvement
While the majority of feedback was positive, there were a few instances where customers experienced delays or difficulties in communication. One customer reported a damaged door upon delivery, which was promptly addressed and resolved by the company. Another customer had issues with follow-up communications, leading to a less than satisfactory experience.
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