Transforming Your Environment, One Space at a Time.
Since 1988, STRepair has been proudly serving the Sorrento community with comprehensive automotive care and towing services. Owned and operated by a dedicated family, we take pride in being a one-stop shop for all your vehicular needs.
Our Services
Our team of highly skilled technicians and mechanics offer an extensive range of services for all makes and models of cars and trucks. This includes:
Engine Rebuilds
- Complete engine overhauls and rebuilds
- Performance engine building and modification
- Routine maintenance and diagnostics
Auto Repair
- General repairs and maintenance
- Brake system repairs and upgrades
- Electrical system diagnostics and repairs
- Suspension and transmission repairs
- Air conditioning and heating repairs
Auto Towing
- 24/7 emergency roadside assistance and towing services
- Comprehensive vehicle recovery and storage solutions
- Assistance with vehicle lockouts, flat tires, and fuel emergencies
Inspections
- Provincial inspections for all vehicles
- Pre-purchase inspections for used cars
- Commercial vehicle inspections
- Classic car and collector vehicle assessments
Dedicated to Excellence
Beyond our technical expertise, we are committed to providing exceptional customer service. We understand that your vehicle is an important part of your life, and we treat every vehicle with the utmost care and attention. We are known for our:
- Transparency: We provide clear and concise estimates and explain all repair options and costs before proceeding.
- Communication: We keep you updated on the progress of your repairs and answer any questions you have.
- Integrity: We use only high-quality parts and materials.
- Efficiency: We strive to complete repairs in a timely manner.
A Trusted Partner in Vehicle Care
Whether you need a routine tune-up, emergency roadside assistance, or a complete engine rebuild, STRepair & Sorrento Towing has the experience and expertise to get you back on the road. Contact us today and experience the difference a family-owned and operated business can make for your automotive needs!
Professionalism and Customer Service Issues
Several reviews highlight concerns over professionalism and customer service. Authors Rc Giesbrecht and Trevor Huszti gave 1-star ratings, citing unprofessional behavior from the tow truck drivers. The drivers allegedly showed disrespect, refused to communicate, and even hung up on them. Author Robin Genthon experienced a driver who was verbally abusive, refused to provide service, and denied previous incidents.
Positive Experiences
On the other hand, a few reviews showcased excellent experiences with Sorrento Towing. Authors Jerry Elless, Beekeeper Vlog How To Learn, The Good Neighbour App, Bradley Scott, and Jeanette Grant all gave 5-star ratings. They praised the company's prompt and reliable service, fair pricing, and knowledgeable staff.
Challenges and Negative Experiences
Author Tim Morris was left frustrated with his experience, describing the driver as "the most ignorant individual person I've ever met." He felt that the service made an already stressful situation even worse.
Outstanding Service and Testimonials
Some reviews stood out for the exceptional service provided. Authors Jerry Elless, Beekeeper Vlog How To Learn, and Jeanette Grant praised the company's timely and quality service, highlighting specific instances where the staff went above and beyond.
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