Welcome to Shipwreck Marine, your trusted partner for all things boating in Edmonton and beyond! Established in 1993, we've proudly served tens of thousands of satisfied customers in their pursuit of aquatic adventures. Our passionate team of experts boasts decades of experience, guiding you through every step of your boating journey.
Sales
- Extensive selection of new and used boats for every need and budget
- Personalized consultations to find the perfect boat for you
- Competitive financing options to make your dreams afloat
- Trade-ins welcome! Get top dollar for your old boat towards a new or used vessel
Service & Repair
- Comprehensive boat repairs and maintenance by certified technicians
- Routine preventative services to keep your boat in top condition
- Access to a wide range of genuine parts and accessories
Accessories & Storage
- Everything you need for a seamless boating experience, from safety equipment to performance upgrades
- Secure and convenient boat storage options to keep your pride and joy safe
Our Expertise
More than just a boat dealership, we are a team of passionate boaters dedicated to:
- Customer satisfaction: Your needs and desires are our top priority. We go above and beyond to ensure you have a positive and enjoyable experience at Shipwreck Marine.
- Quality: We partner with trusted manufacturers and uphold meticulous standards in all our services.
- Community: We actively support local events and are committed to giving back to the community that has supported us.
Our Commitment
At Shipwreck Marine, we believe in making your boating dreams come true. We are dedicated to providing you with the best possible experience, ensuring you have a seamless and enjoyable journey on the water.
Let us be your guide to aquatic adventures! Contact us today and let's set sail together!
Sales and Customer Service
Shipwreck Marine Edmonton has been receiving mixed reviews on their sales and customer service. Some customers have reported positive experiences, such as helpful staff and a smooth buying process. However, many customers have expressed dissatisfaction with the finance department, particularly with Cheryl, who has been described as unhelpful and rude. Some customers have also reported issues with paperwork errors and delays in receiving documentation.
Product Quality and Support
The quality of the boats sold by Shipwreck Marine Edmonton has been a subject of concern for some customers. There have been reports of cosmetic issues and common factory deficiencies in the boats. Additionally, some customers have experienced difficulties with the warranty service, as they have had to wait long periods for repairs and sometimes the issues were not fully addressed.
Customer Feedback and Resolution
It seems that Shipwreck Marine Edmonton's customer feedback and resolution process has room for improvement. Several customers have reported feeling ignored or dismissed by the staff, particularly when expressing concerns or issues with their purchases. This has led to negative reviews and a sense of distrust among some customers.
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