Come as a client, leave as a friend
At Associated Tire and Auto, we're more than just a "tire shop". We're a family-minded business that thrives on providing stellar customer service and building relationships with our clients. As a full-service tire facility, we're dedicated to providing top-notch service and products to individuals and commercial clients in Campbell River and surrounding areas.
Our Story
Our journey began in 2011, when Kermit Dahl and his son David decided to take the leap and start their own business. With years of experience in the automotive and tire industry, Kermit and David were determined to create a business that would stand out from the rest. Their commitment to exceptional customer service, competitive prices, and community involvement has made Associated Tire and Auto a household name in Campbell River.
Our Services
At Associated Tire and Auto, we offer a wide range of services to cater to all your tire and automotive needs. From tire sales and installation to brake services, suspension repairs, and more, our team of experts is dedicated to getting you back on the road safely and efficiently. We're proud to offer a diverse range of brands and products, ensuring that you have access to the best options for your vehicle.
Community Involvement
Giving back to the community is an integral part of our business model. The Dahl family and our staff are actively involved in various community events, charity fundraisers, and local organizations. We believe that building strong relationships with our community is essential to building a successful business.
Customer Service Impression
Reviews for Associated Tire and Auto suggest that the business has both excellent and disappointing customer service experiences. On one hand, several customers rave about the helpful and knowledgeable staff, who go above and beyond to assist with various car troubles. However, one customer had a disastrous experience with the owner, Kermit, who was allegedly rude and uncooperative when dealing with problems and repairs.
Price and Quality
Most customers praise the business for reasonable prices and high-quality work. Some reviewers mention that they were charged extra for unneeded repairs or services, but these instances are not widespread. One reviewer was dissatisfied with the amount of time spent on a single diagnosis and repair, which led to additional costs.
Overall Satisfaction
Reviews indicate that Associated Tire and Auto has a mixed reputation, with some customers returning for repeat business and others vowing never to visit again. The business appears to excel in terms of customer service and quality of work, but may struggle with communication and transparency.
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