Play! Gaming & Entertainment is one of the leading charity gaming centers in Ontario, offering a wide range of entertainment options for our customers in a modern, upscale, and smoke-free environment. We are proud to be at the forefront of the gaming industry, providing the latest in electronic gaming technology, paper bingo, electronic bingo, lottery games, and Tap N Play spinning reel cabinets.
Our mission is to provide an enjoyable and fun-filled entertainment experience for our customers by providing good value, excellent customer service, and a clean and inviting atmosphere. Our management and staff are committed to ensuring that our loyal customers receive the best service possible, and we are grateful for your continued support.
Amenities and Services
At Play! Gaming & Entertainment, we offer a wide range of amenities and services to ensure that our customers have an enjoyable and memorable experience. Our on-site licensed lounge and full-service restaurant provide the perfect place to relax and unwind, while our four fireplaces and VIP alcove offer a cozy and intimate setting for our customers to enjoy.
Our personalized customer service is unparalleled, and our staff are always available to answer any questions and provide assistance. We also offer free parking and easy access to public transportation, making it convenient for our customers to come and enjoy all that we have to offer.
Charitable Gaming
At Play! Gaming & Entertainment, we are proud to support worthwhile charities in our community. Access to our charitable gaming facility is restricted to those persons 19 years of age and over. We are committed to responsible gaming and adhere to the highest standards of conduct.
Gaming Options
At Play! Gaming & Entertainment, we offer a wide range of gaming options to suit every preference and skill level. Whether you are new to bingo or a seasoned player, we invite you to come and try your luck.
Our electronic gaming terminals offer a fun and exciting way to play, with interactive touch screen technology and multiple game options. Our paper bingo games are the traditional way to play the game we all know and love, with daubers and bingo books or specials available for purchase.
Our Tap N Play spinning reel cabinets offer a modern and convenient way to play, with touch screen technology and the ability to play multiple cards with ease. Our lottery games offer the chance to win big, with a variety of options available for purchase.
Electronic Bingo
At Play! Gaming & Entertainment, we offer the latest in electronic bingo technology. Our 196 touch screen terminals provide players with an interactive and automated approach to traditional bingo, with the ability to play multiple cards with ease.
Play On Demand (POD) Games
Our Play On Demand (POD) games offer a fun and easy way to play quick-play games independently, in between bingo sessions, at intermission, or even during live bingo games. These games are played on an eBingo player device, with the outcomes unpredictable and the odds of winning never changing.
Turbo Challenge Bingo
Our Turbo Challenge Bingo is a fast-paced and exciting game played on eBingo terminals during bingo session intermissions. With numbers called at a faster pace, players must slide the windows on the terminal screen over the corresponding numbers. This game is perfect for experienced players looking for added excitement.
Conclusion
Play! Gaming & Entertainment is more than just a gaming center - it's a destination for fun, entertainment, and community support. We are proud to offer a wide range of amenities, services, and gaming options to our customers, and we look forward to welcoming you soon.
Cleanliness and Staff
The reviews highlight the importance of cleanliness and staff friendliness. Author Lisa Harding praised the "super friendly and very helpful" staff, while Author Norma Jean Eves Miss Wangler appreciated the continuous sanitizing of machines, tables, and other areas. On the other hand, Authors Jennifer Chow, Barbara Stacey, and Anne Simpson expressed disappointment with the lack of cleanliness and staff consideration.
Food and Drink
Author Jim Butler enjoyed the "great pub fare food" at the location, and the prices were considered "reasonable." However, Authors Barbara Stacey and Anne Simpson mentioned that prices had doubled or tripled, which was not well-received. Some patrons were also upset about not being allowed to bring in their own water or coffee containers, with one author feeling harassed by staff over this issue.
Bingo and Gaming
Bingo was a popular activity for many authors, but issues emerged. Authors Jennifer Chow and Anne Simpson were disappointed to find that Bingo was not available on the night they visited, despite indications otherwise. The availability of slots and electronic bingo games was also criticized by some as ruining the traditional game of Bingo.
Customer Service
The reviews highlight poor customer service in several instances. Authors Jennifer Chow, Barbara Stacey, and Rhonda Keller expressed frustration with wait times, staff behavior, and a lack of consideration for customers. In some cases, staff were described as rude, unhelpful, or even harassing.
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