Your Fireplace Professional - Add Warmth and Grace to Your Space
A Family-Run Business with Decades of Experience
Firetech is a family-owned and operated business serving Woodstock and surrounding areas. We have over 45 years of combined experience in the hearth industry, specializing in providing exceptional service and expertise related to fireplaces.
A Rich History in Fireplace Excellence
Founded in 2004 by Greg Schell, Firetech evolved from humble beginnings to a thriving fireplace showroom. With a background in diesel mechanics and a passion for fireplaces, Greg decided to follow in his parents' footsteps and establish his own business. Over the years, Firetech has become recognized as a trusted provider of fireplace products, services, and repairs.
Dedicated to Customer Satisfaction
At Firetech, we prioritize customer satisfaction above all else. Our certified and experienced technicians will treat your home with respect and provide personalized attention to your fireplace needs. We believe in doing the job right the first time and offering exceptional value for your investment.
Comprehensive Services and Expertise
Our services include:
- Installation and maintenance: Wood-burning, gas, and pellet fireplaces
- Repairs and diagnostics: Troubleshooting and fixing all makes and models
- Chimney sweeping and inspection: Ensuring safe operation and preventing hazards
- Sales and consultation: Assisting you in finding the perfect fireplace for your home and budget
- Outdoor fireplace solutions: Wide variety of outdoor fire pits and features
Extensive Product Selection
Visit our spacious showroom in Woodstock to explore our extensive selection of:
- Wood, gas, and electric fireplaces
- Fireplace inserts and stoves
- Pellet burning systems
- Outdoor fireplaces and fire pits
Join us at Firetech and discover the warmth and beauty that a crackling fire can bring to your home!
Overview of Customer Reviews
In this section, we have summarized the customer reviews for Firetech, a heating and chimney service company based in Woodstock, Ontario. The reviews highlight various aspects of the company's services, including installation, maintenance, and customer service.
Positive Feedback
Most customers have provided positive feedback about Firetech, praising their professionalism, knowledge, and customer service. Several reviewers mentioned the friendly staff, quick installation, and the fact that the company went above and beyond to ensure customer satisfaction. Positive comments were made about the owners, Greg and Christine, who were described as knowledgeable, helpful, and accommodating.
Negative Feedback
Only one customer, Richard Lee, had a negative experience with Firetech. He was not happy with the blower fan installation and felt that his concerns were not addressed after he reported an issue with the fan's noise.
Overall Impression
Based on the reviews, Firetech has an excellent reputation for providing high-quality heating and chimney services, including installation, maintenance, and repair. The staff is friendly and knowledgeable, and the company is dedicated to ensuring customer satisfaction. However, there was one instance where a customer had a negative experience due to an unresolved issue with a blower fan installation.
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