Business Details
33 Years
experience
Emergency
services
Personalized Home Health Care Services in Newfoundland
Since 1993, Total Care Nursing in the Home has been dedicated to providing personalized home care services for seniors and individuals with special needs across Clarenville, Bonavista, and surrounding communities. Founded by Phyllis Fitzpatrick, a retired nurse with over 40 years of experience, our agency prioritizes dignity, respect, and individualized care tailored to each client's unique requirements. Our team of certified caregivers operates under the supervision of registered and licensed practical nurses, ensuring high-quality support for medical, personal, and household needs. We specialize in scheduled home care, respite services, medical assistance, and hospital-to-home transitions, with a commitment to enabling clients to maintain independence in familiar environments.Our rigorous staff selection process, ongoing training, and adherence to safety protocols reflect our dedication to client well-being and family peace of mind. Recognized as the first homecare agency in the region, we maintain affiliations with provincial organizations while emphasizing transparency, flexibility, and no long-term commitments. With services ranging from medication administration to wound care, we address both practical and emotional needs, fostering trust through compassionate, reliable care. Our testimonials highlight decades-long client relationships and consistent praise for caregivers' professionalism and empathy, underscoring our role as a community pillar in home health support.
Services
Scheduled Home Care
Medical Services
Respite Care
Personal Care
Medication Administration
Wound Care
Household Assistance
Hospital Transition
Catheter Care
Ostomy Care
Details
- Year established: 1993
Highlights and features
- Our caregivers operate under supervision of registered and licensed practical nurses for medical reliability
- No long-term commitments - use services as needed from weeks to years
- Rigorous staff vetting includes criminal record checks and ongoing training certifications
- Specialized services covering medication administration, wound care, and mobility assistance
- Proven track record serving communities from Clarenville to Bonavista since 1993
What people say
Very Reliable
Amazing Staff
Like Family
Excellent Service
Key to Independence
Services
Scheduled Home Care
Customizable caregiver scheduling for specific times and durations. Provides assistance with daily routines, personal hygiene, mobility support, and medication reminders. Ideal for maintaining regular care plans while preserving client independence in familiar environments.
Medical Services
Certified professionals deliver essential medical support including wound care, catheter management, insulin administration, and oxygen therapy. Services performed under nursing supervision ensure proper treatment execution and monitoring for post-hospital recovery or chronic condition management.
Respite Home Care
Temporary care solutions providing family caregivers relief through short-term support. Covers medical needs, personal care, and companionship during caregiver absences, ensuring uninterrupted client care and family caregiver well-being maintenance.
Personal Care
Hands-on assistance with essential daily activities including bathing, dressing, toileting, and meal preparation. Focuses on maintaining dignity through respectful, individualized routines while supporting clients' physical and emotional comfort needs.
Household Assistance
Light housekeeping services maintaining safe living environments. Includes cleaning, laundry, grocery shopping, and basic meal preparation. Designed to complement personal care services while helping clients sustain independent household management.
People
Phyllis Fitzpatrick
Owner and Operator
Retired nurse with 40+ years experience, founded Total Care in 1987 after relocating to Clarenville. Graduated from Winnipeg's Health Science Centre in 1972, previously worked at Dr. G.B. Cross Memorial Hospital.
Arlene Frampton
Business Manager
Manages operational aspects of the agency, ensuring efficient service delivery and administrative oversight while maintaining organizational standards established by company founder.
Eloise Peddle
Client Care Manager
Coordinates client service delivery, assessing care requirements and matching appropriate caregivers. Maintains ongoing communication between families, clients, and care providers for service optimization.
Heather O'Driscoll
Human Resources & Finance Administrator
Oversees staff management, financial operations, and compliance matters. Ensures caregiver credentialing, training programs, and regulatory adherence while managing payroll and operational budgeting.
Abby Budden
HR Assistant
Supports human resources functions including staff onboarding, record keeping, and policy implementation. Assists with maintaining proper staffing levels and regulatory documentation compliance.
Questions
What home care services are covered by provincial programs?
Provincial Home Care Program covers some services based on eligibility. Contact local Health and Community Services Office for assessment and program details.
How do I start home care services?
Call 709-466-5505 for free consultation. Our team will assess needs, discuss options, and arrange introductions with appropriate caregivers for personalized care plans.
Are caregivers trained in medical procedures?
Yes, staff receive internal orientation, annual refreshers, and specific training by registered nurses for delegated functions like medication administration and wound care.
What payment options are available?
Monthly invoices can be paid by cash, cheque, money order, Visa, Mastercard, or debit at our Clarenville office or through mail.
Are employees insured and bonded?
All employees have current criminal record checks, vulnerability sector screening, general liability insurance, and Workers Compensation coverage.
Do you provide 24/7 emergency support?
Emergency services are available after hours through our dedicated line at 427-7035 while regular services operate Monday-Friday 8:30am-4:30pm.
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