Indulge in the taste of love with every bite!
Who We Are
At Baker Street, we're passionate about creating premium desserts that bring people together. For over 44 years, our commitment to using only the finest ingredients and handcrafting each treat has set us apart as a leading Canadian manufacturer of gourmet desserts. Our founders, Esther Kravice and Mary Somerton, started with just four products and a dream to share the taste of love with every bite. Today, we're proud to offer an extensive line of delicious desserts, including Red Velvet, Strawberry Shortcake, Chocolate Mousse, Creme Brulee Cheesecake, and our award-winning Carrot Cake.
Our Story
Our journey began in 1978, and since then, we've been dedicated to perfecting our craft. We're proud to be a Canadian company, and we're grateful for the support of the Government of Canada through the Federal Economic Development Agency for Southern Ontario. This support has enabled us to expand our product development and explore new markets beyond Canada.
Our Mission
At Baker Street, we believe that love tastes great! We're committed to creating desserts that bring people joy and make every occasion special. Our team of skilled bakers, decorators, and customer service representatives work together to ensure that every bite is a delight. We're passionate about what we do, and we're dedicated to providing exceptional service to our customers.
Our Products
From cakes to cheesecakes, tarts to cupcakes, our desserts are crafted with love and care. We offer a wide range of products to suit every taste and occasion. Whether you're a restaurant, cafe, hotel, country club, or supermarket, we have a dessert solution for you. Our products are available across Canada, and we're working on expanding our reach to new markets.
Our Team
Our team is the heart of our business. We're proud to have a talented and dedicated group of individuals who share our passion for creating exceptional desserts. From our co-CEOs, Esther Kravice and Mary Somerton, to our Vice President of Business Development, Jason Kravice, and our team of skilled bakers and decorators, we're all committed to delivering the best.
Overall Impressions
The reviews of this bakery are largely positive, with several customers raving about the quality and taste of their cakes. Many reviewers have been loyal customers for years, and some have been visiting the bakery since its early days in the late 1970s.
Service
However, one reviewer was disappointed with the customer service, citing rude and unhelpful staff. They mentioned that they were required to give 24-hour notice for a frozen cake pickup on a Monday, despite being closed on the previous Sunday.
Cake Quality
On the other hand, many reviewers praised the taste and quality of the bakery's cakes. Some highlighted specific flavors, such as red velvet cheese cake, carrot cake, and cheesecake, as standouts. Others appreciated the bakery's use of high-quality ingredients and the variety of freshly baked options available.
Conclusion
Overall, while some reviewers had disappointing experiences with the customer service, the majority of customers seemed to be pleased with their interactions and the quality of the bakery's products.
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